Cannot access Foxsat on network

[Black Hole]

Ethernet cable changed. I hadn't checked for activity on the LAN port, but when I did it's a steady green and flashing amber.

That sounds OK.

DHCP not working is the symptom I would chase, because that's not dependent on inputting details. Any device you use that connects to the Internet via your home network, that you have not specifically entered manual credentials for, is necessarily applying to the router for DHCP, so the router not supplying DHCP to the Foxsat specifically is unlikley in the extreme. Have you set everything else up manually?

You could try an experiment with configuring an HDR-FOX by DHCP, see if you get the same result.

 

[prpr]

I thought I had understood and my replies were helpful. Maybe I gave all the right responses, but not necessarily in the right order.

You still haven't provided all the requested information. This:

the IP address, the subnet mask, the gateway address and the DNS address.
Try listing all of those for all the devices in question i.e. the PC, the two T2s, the Foxsat and the router.

Take it line by line, word by word. You've given us the information for the Foxsat so far.

I'm not being deliberately obtuse to wind you up.

But you seem unable to follow instructions which, yes, causes everyone else stress.
What we are trying to get to the bottom of is why one device works and another doesn't. To do that you need to post ALL of the information.
Are your T2s configured with DHCP or static? What about you laptop? Does anything on your network use DHCP and does it get an address? What does your router say about assigned addresses?

Have you tried pinging the Foxsat's IP address from your PC? What happens?
Using phrases like "same results" isn't helpful. Provide some output from commands.

(I don't know what DNS 72.248.140.248 is or how it got in to your Foxsat, but it seems an unlikely setting - whois says that address belongs to Windstream Comms in Littlerock, AR and seems unreachable. Which ISP are you using?)

 

[prpr]

Manual Setup. IP Address: 192.168.1.23, Subnet Mask: 225.225.225.0, Router Address: 192.168.1.254, DNS Address: 192.168.1.254

I've just spotted this on a re-read. Subnet mask should be 255 not 225 i.e. 255.255.255.0
Does your router provide a DNS service? If not you may need to set DNS Address to something like 1.1.1.1 or 8.8.8.8 instead. But that won't stop you being able to ping the Foxsat from your PC.

 

[peterpi]

I've just spotted this on a re-read. Subnet mask should be 255 not 225 i.e. 255.255.255.0
Does your router provide a DNS service? If not you may need to set DNS Address to something like 1.1.1.1 or 8.8.8.8 instead. But that won't stop you being able to ping the Foxsat from your PC.

Sorry typo should be 255. I had a problem with the TP link router I was using and changed it for the standard Plusnet router until I buy a decent one.

As per the photo below, this is what I see on the router GUI and what I have connected to it. Lan1: (Foxsat HDR), Lan2: (T2 HDR), Lan3: (CAT6 to home network switch (with PC, CCTV Cameras, VHF base station gateway, WAP ETC), Lan 4: (PTZ Camera)

To me and, my limited knowledge of such things, it seems the LAN bit of the Fox has a problem as everything else works. And yes, I have tried different Ethernet cable and both activity LEDs illuminate. I don't know what software/firmware does what. I assume that the LAN must use the standard firmware, so would a factory reset be worth a try? Would it repair any corrupted code? A basic LAN cable tester shows that the eight conductors are connected to something in the machine.

Thanks again

 

[peterpi]

That sounds OK.

DHCP not working is the symptom I would chase, because that's not dependent on inputting details. Any device you use that connects to the Internet via your home network, that you have not specifically entered manual credentials for, is necessarily applying to the router for DHCP, so the router not supplying DHCP to the Foxsat specifically is unlikely in the extreme. Have you set everything else up manually?

You could try an experiment with configuring an HDR-FOX by DHCP, see if you get the same result.

I'm still getting all zeros when I use the DHCP approach. When you say set everything else up manually, I have used the Foxsat (HDR) GUI to set up. IE System>Network>Configure Network>Manual: IP Address 192.168.1.123, Subnet Mask 255.255.255.0, Router Address 192.168.1.254, DNS Address 192.168.1.254 and the Ethernet HUmax Mac Address

Thanks

 

[peterpi]

Try updating/creating your network diagram.

Home Network Diagram - All Network Layouts Explained

All possible home network layouts explained. The pros and cons, plus stunning Home Network Diagram that you can use as an example

lazyadmin.nl

In doing so, you may find the cause. If nothing else it may help you describe your network.

Have a look at my latest posts. I think it's a hardware or software with the LAN bit of the Box or the code. But I'm guessing. Trust me, network map would confuse matter even more, but your comment has made me think it might be worth unplugging everything from the router except the Fox, accessing if from my laptop and seeing if I can see it then.

Thanks