channel and volume selections not stopping when started

[maddirk]

Hi, I am experiencing this now when using the remote control. For example, I go into Guide, then push downwards, let go, and the selection just keeps on running downwards without stopping. I can reverse the direction by pressing the "up" button on the remote again, but that does not solve the problem. I am having the same problems when adjusting volume, brightness or go through any of the Menu or Recording listings. Basically, I have to try and just hit "OK" when the wanted selection is highlighted, which is really hit and miss and a huge pain. This problem just started yesterday, I think after my wife unplugged the hard drive from the USB while a movie was paused.

I have tried:

• New remote control batteries
• Opening remote and cleaning it thoroughly
• Resetting the box
• Re-updating the firmware of the box

Customer support tells me I should buy a new box... Do you have any other ideas, please?
I'm quite good with fiddling, so if it's replacing the IR receiver or similar, I think I could do that...

Thanks in advance,
M

 

[Black Hole]

It might boil down to needing a new front panel assembly, but first see Things Every... (click) section 13.

 

[maddirk]

Thanks for your answer. I found the culprit now, it was the remote control of another media player. The off/on button was depressed and jammed in the remote control case, so it was constantly firing and interfering with the Humax system.
Would you believe it....
All sorted now and no new box needed. But I have the custom firmware now installed, may play around with that one a bit!

Best,
M

 

[Black Hole]

Would you believe it....

Yes, I would. That's why the possibility is written up in Things Every...