Computers and people like chalk and cheese

[kevindickinson]

Getting lots of calls while on call today.

Think I've identified the root cause but not the solution.

Anyone know where I can find a generic fix for the "end user problem"?

All suggestions welcome

 

[Wallace]

Remember, it is those 'end user problem's' that help pay the bills!

When I'm at work I say that if my company every get their systems working 100% then there will be a lot of employees looking for a new job. Let the chaos rein!!!

 

[4291]

Remember, it is those 'end user problem's' that help pay the bills!

When I'm at work I say that if my company every get their systems working 100% then there will be a lot of employees looking for a new job. Let the chaos rein!!!

Careful! This is the Arms.

 

[Wallace]

'tis true. Live dangerously I say!

 

[gomezz]

We used to have a support team dedicated to this sort of thing. We could not resist defacing their office sign so that it read

"END USER COMPUTING ... NOW!"

 

[MikeSh]

Anyone know where I can find a generic fix for the "end user problem"?

Americans generally seem to use a bullet, but we have laws about that and you might get in trouble.

 

[Black Hole]

One of the Bond movies managed to electrocute UN delegates by plugging in a box at the interpreter's console, maybe you could use something like that.

 

[gomezz]

Would not be allowed until H&S has it PAT certified.

 

[kevindickinson]

Think I've found the answer

Me "hello how can I help you"
End user "my computer is displaying lots of errors"
Me "can you try turning it off"
End user "ok I've done that do you want me to turn it back on"
Me "are there any errors on the screen now"
End user "no"
Me "best to leave it as it is then as that seems to have fixed your errors"
Me "thank you for calling"