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Failed Recording of New BBC Four HD Channel

Wallace said:
I think we will have to wait for Humax Towers to respond to all this. There is obviously an issue, whether it lies with Humax, the broadcaster or both. Who know's ?

Fortunately for me I don't record much on BBC Three or Four and until this is sorted I will use the SD variants anyway.
Click to expand...
It would be quite a coup if we could rebuild the .nts! Meanwhile, by deleting the .nts we know the .ts at least becomes playable - which seems to me the best work-around at the moment.
 
Yes. That is a reasonable work-around for now, agreed. But not everyone is in a position to do that.

I do hope it can be resolved. I really hate it when something doesn't do what it should, even if I never recorded from either channel, the knowledge that it might not work properly if I wanted to, fuels my OCD!!
 
I have added a note HERE (click) for the time being, pending a better place to put it (and time to do it!). I presume it would be a bad idea to delete all the sidecars, as removing the .hmt would make the (encrypted) recording unplayable?

Wallace said:
Yes. That is a reasonable work-around for now, agreed. But not everyone is in a position to do that.
Click to expand...
It doesn't require CF, just FTP (or copy to USB, use PC to delete .nts, copy back or play from USB).
 
Yes I know that it can be done without CF, but not everyone is willing to do so, either out of ability or willingness etc.

Personally, I only deleted the .nts file.
 
Black Hole said:
I have added a note HERE (click) for the time being, pending a better place to put it (and time to do it!). I presume it would be a bad idea to delete all the sidecars, as removing the .hmt would make the (encrypted) recording unplayable?
Click to expand...
I Had to remove the .hmt file as well as the .nts file in order to get my recording to play, see my posts #61 & #63.
 
slotph said:
I had the same reply from Digital UK, but I haven't emailed Humax because when I have emailed them in the past I have never received a reply. :(

Will try to record two programmes from BBC4 HD tonight; one is the repeat of Byzantium 2 which it failed to record first time round - but last Saturday Frozen Planet and Borgen 1 and 2 were recorded properly...
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Well, both my programmes on BBC4 HD were recorded properly, but although I was using auto-padding the repeat of Byzantium 2 doesn't have the padding (I haven't watched it yet, but the length is reported as 60 min rather than 71 min); the other programme (Hidden Killers), earlier that evening, did have the auto-padding.

I don't understand why the situation is inconsistent: some people report successful recordings from BBC4 HD always, some never, and some sometimes (quite apart from BBC3 HD).

Incidentally, re sidecar files, .nts etc.: are these accessible only with the CF? I'm not by any means a technophobe, but I want to use my Humax box to watch programmes and not for geeky purposes (although I am not uninterested in the technicalities), so I have stuck to the official firmware - so far, at least.

(HDR Fox-T2, v. 1.02.28, Crystal Palace)
 
slotph said:
Incidentally, re sidecar files, .nts etc.: are these accessible only with the CF? I'm not by any means a technophobe, but I want to use my Humax box to watch programmes and not for geeky purposes (although I am not uninterested in the technicalities), so I have stuck to the official firmware - so far, at least.
Click to expand...
See Black Hole's post #103
 
slotph said:
Well, both my programmes on BBC4 HD were recorded properly, but although I was using auto-padding the repeat of Byzantium 2 doesn't have the padding (I haven't watched it yet, but the length is reported as 60 min rather than 71 min); the other programme (Hidden Killers), earlier that evening, did have the auto-padding.

I don't understand why the situation is inconsistent: some people report successful recordings from BBC4 HD always, some never, and some sometimes (quite apart from BBC3 HD).

Incidentally, re sidecar files, .nts etc.: are these accessible only with the CF? I'm not by any means a technophobe, but I want to use my Humax box to watch programmes and not for geeky purposes (although I am not uninterested in the technicalities), so I have stuck to the official firmware - so far, at least.

(HDR Fox-T2, v. 1.02.28, Crystal Palace)
Click to expand...
I now see that my firmware has updated itself to 1.02.29; I see too that the Humax website is no longer showing downloads of "software release" (or indeed of the manual) for the HDR Fox-T2.
 
slotph said:
I now see that my firmware has updated itself to 1.02.29; I see too that the Humax website is no longer showing downloads of "software release" (or indeed of the manual) for the HDR Fox-T2.
Click to expand...
I don't think that 1.02.29 has ever been broadcast OTA, but 1.02.28 has been regularly broadcast OTA.
 
Given that Users are reporting a mixed bag of successful and failed recordings across a number of programmes, is anyone keeping track?

To me, the key elements are:

a. What Product?
b. What Software Version?
c. What Transmitter?
d. Which Channels failed to record?

Martin
 
brian said:
I Had to remove the .hmt file as well as the .nts file in order to get my recording to play, see my posts #61 & #63.
Click to expand...
That's a problem then. These are HiDef recordings and therefore not decryptable by conventional means. AFAIK removing the .hmt is only an option after decryption. Can you recap exactly what you did (or would have been done automatically)?
 
Black Hole said:
That's a problem then. These are HiDef recordings and therefore not decryptable by conventional means. AFAIK removing the .hmt is only an option after decryption. Can you recap exactly what you did (or would have been done automatically)?
Click to expand...
The recording had been auto-decrypted, but would not play as it was. af123 suggested removing the sidecar files, so I tried doing this and the recording would then play. I tried replacing the .hmt file, and the recording would not play. I noticed that the box has created a .hmi file which seems to allow you to stop playback , and resume later.
I still have the recording and the .hmt and .nts files, in case anything useful can be gleaned from them.
 
Family Guy and American Dad have been failing all week on BBC3HD, so I've done a manual retune (following the instructions in the FAQ thread), and reset the schedule. I'm on Crystal Palace and firmware 1.02.28.
I'm not expecting the retune to work, but after more reading on here I wanted the channel list to be clean anyway.
 
That it auto-decrypted suggests the recordings could also be viewed by DLNA (as a work-around), but being HiDef only on another HD/HDR-FOX!

Could somebody with a failed recording (and no auto-decryption) please try just deleting the .nts?
 
Black Hole said:
That it auto-decrypted suggests the recordings could also be viewed by DLNA (as a work-around), but being HiDef only on another HD/HDR-FOX!

Could somebody with a failed recording (and no auto-decryption) please try just deleting the .nts?
Click to expand...
I did watch the recording first on my laptop via the web interface player, as mentioned in post #52.
 
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