Hi, I'm a newbie here (only just found this forum)
I have a PVR9200T and a PVR9300T. When the latter started to give problems (I lost 100 recordings a couple of times, and it kept doing 10 minute recordings) I decided to buy a 4000T
First one had a problem with signal (antenna) input, reporting bad, weak or no signal. There was nothing wrong with the signal in fact and the unit was replaced, all fine with replacement one on this particular issue.
Both 4000Ts did have a turn on problem, which is similar to described in this thread. I phoned the supplier and also Humax many many times about this, after copious amounts of testing (by me) to try to ascertain a pattern, and being informed that the red/blue LED situation was not as in the user-guide was useful - although I cannot detect a difference in red LED brightness for standby or recording. Humax sent me this procedure following one phone call, which they obviously have available as a standard email template, but it didn't solve the issues.
The best thing to do if your unit will still not boot up is to first make sure you are on the latest software. You can do this by the following:
-Press Home
-Choose Settings
-Choose System Settings
-Choose System Information
-Then software version will be displayed on screen
-Your software should be on UKTFAE 1.01.11
-If it is not on this software please let me know
Once you are on the correct software you then must:
· Ensure both TV and Humax are on (Humax showing blue light)
· The HDMI cable is securely fitted to HDMI 1
· The TV is set to HDMI 1 source channel
If all the above is done and you are on the right source channel etc then please do the following:
· Switch both TV and Humax off at the mains (put Humax and TV into standby first before switching off at the mains)
· Put the HDMI cable into a different HDMI port if possible
· Switch the TV on first and change the source channel to whatever port the HDMI cable is connected to (if in HDMI 2, change source to HDMI 2)
· Switch the Humax on and wait around 60 seconds (the light will turn red then blue for around 15-20secs before returning to red/standby and this is when to press the standby button) – The box may appear to have a blank screen during this waking up process – If a you just pull the plug when the Humax is on the unit will go through a different boot up process which shows the Humax splash screen.
· The Humax picture should come on right away
As HDMI CEC is set to off on the Humax after the new update the issue may still be occurring due to the TV still having it’s HDMI CEC option on. Some TV’s have a specific HDMI port that is automatically got HDMI CEC enabled (this is why I said above to put the HDMI cable into a different port).
Can you please switch off HDMI CEC on their TV and their Humax and try the boot up procedure from the start and then compare this to having both HDMI CEC options on.
Basically the problem is that if the unit is not recording then powering on gives a blue LED, if it is recording (and I have to place hand on the unit to detect this) I cannot get an output to the TV. I have tried every combination of every setting on the 4000T and on my Panasonic TV . I attempted to follow the advice re. Network setting I read on this thread but wasn't able to ascertain whether it was network service or network server, one attempt subsequently caused an auto- retune followed by the inevitable loss of recording schedules (which is a pain).
I now have a ritual. Turn on TV, wait, select HDMI source, wait, press standby button on Humax remote once only, wait. If TV does not display 4000T then press standby button on Humax remote once again, wait. It sometimes works, sometimes not. If not switch off at mains, then reboot - NOT a good thing to have to do. Obviously if rebooted during recording these recordings woul have to be restarted (with loss of a few minutes). Else not attempt to switch on the 4000T if I know it is recording.
Last call to Humax they suggested returning the 4000T for a replacement but I don't think that would solve the issue. They said get a refund but I want a 4000T and it's features.
Last call to supplier they said have a refund, but I want a 4000T and it's features. If it works most of the time then I am happier than reverting to my 9300T, frustrating though it is.
I suggested to Humax that there was a fundamental design flaw with a unit that had a dual colour LED that purports to display three states, they of course disagreed. They also said that they were aware of the issues and their latest firmare update solved the problems - I have the latest and it certainly doesn't. I suggested they might like to look into this again!