Just to let you all know, I have had issues with windows 10 and SMB v1 of the humax. Despite my adding support in add and remove features, it would not work. My solution was to turn off 'exploit' protection in any firewall or virus protection you have - in my case it was malwarebytes that was the culprit (you have to reboot after disabling it).
This may or may not work for you but it has worked for me.
Mac OS though is a different kettle of fish, despite many efforts it will not work with my High Sierra install.