Poor Signal Quality?

EEPhil

Number 28
Strange occurrence on my Aura last night (Friday 29/5/26). I'd just watched HIGNFY on BBC1 (SD) without incident and switched to U&Dave for part of QI (anything but Mrs Brown). Pixelating like mad. I tried other channels including BBC1 both SD and HD. Everything apart from HiDef and local multiplex was pixelating . Aha, I thought, hot weather - tropospheric ducting. Checked other devices and no such problem. Checked aerial leads - no problem. Checked Aura signal strength/quality and the quality was up and down like a yoyo. Did the same for 2000T and 5000T - steady at 100%. Have the Aura's tuner(s) bust? Tried an experiment - started recording from three multiplexes and checked signal quality. All three tuners showing 100%. Stopped recordings. Checked quality of a few channels - all 100% and steady. So far no further problems.
Another Aura quirk?
 
tropospheric ducting
I had heard about this phenomenon, but never knew the proper name for it!
Initially I thought tropospheric ducting wouldn't have anything to do with the issue you had, as the phenomenon causes the signals that would normally go out into space to instead bounce around the planet in the 'inversion' layer, and exit back down towards earth further away... effectively increasing your local transmitter's range. But, the very same phenomenon causes other, far away transmitters' signals (that would normally not interfere with your signal), to indeed potentially interfere! Could be that the Aura is not as good at filtering out interference compared to your other boxes.
P.S. No matter how many times that I type phenomenom, I always seem to spell it wrong and get the red squiggle underneath! Except for no red squiggle for the wrong spelling in this P.S. 🤣
 
Strange occurrence on my Aura last night (Friday 29/5/26). I'd just watched HIGNFY on BBC1 (SD) without incident and switched to U&Dave for part of QI (anything but Mrs Brown). Pixelating like mad. I tried other channels including BBC1 both SD and HD. Everything apart from HiDef and local multiplex was pixelating . Aha, I thought, hot weather - tropospheric ducting. Checked other devices and no such problem. Checked aerial leads - no problem. Checked Aura signal strength/quality and the quality was up and down like a yoyo. Did the same for 2000T and 5000T - steady at 100%. Have the Aura's tuner(s) bust?
Have you reported this to Humax Support?
 
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