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Schedule Restore Failure

Black Hole

May contain traces of nut
A curiosity:

I just realised my HDR3 isn't doing what it is supposed to do (mainly grab the various news programmes), and discovered the schedule is empty except for one random entry I don't recall (don't read anything into that). After the Mendip retunes a couple of months ago I would have restored everything, but this problem dates back to at least mid-July.

So, I picked the most recent manual backup (intact) and restored it, but only a small portion of it has been entered into the schedule.

Now, I'm thinking, maybe I should try a system flush. Before I do that though, is there a log that would contain a track of the restore operation and could explain why this has happened?
 
OP
Black Hole

Black Hole

May contain traces of nut
Restored again...

Code:
Backup version 2
Restoring scheduled events from /mod/var/backup/backup-2019-Apr-04-02:08.rbk...
  Restoring EPG Refresh 1 (BBC ONE Wales)
    No change in channel service.

  Restoring EPG Refresh 2 (BBC Red Button)
    Service number has changed 262228 -> 262189, fixing.

  Restoring ITV News West Country (ITV)
    Service number has changed 458894 -> 393306, fixing.
      AUL ITV (458894 -> 393306)
      AUL ITV (458894 -> 393306)
      AUL ITV (458894 -> 393306)
      AUL ITV (458894 -> 393306)
      AUL ITV (458894 -> 393306)
      AUL ITV (458894 -> 393306)
      AUL ITV (458894 -> 393306)
      AUL ITV (458894 -> 393306)

  Restoring BBC News at Six (BBC NEWS)
    Service number has changed 262226 -> 262188, fixing.
      AUL BBC NEWS (262226 -> 262188)
      AUL BBC NEWS (262226 -> 262188)
      AUL BBC NEWS (262226 -> 262188)
      AUL BBC NEWS (262226 -> 262188)
      AUL BBC NEWS (262226 -> 262188)
      AUL BBC NEWS (262226 -> 262188)

  Restoring Points West (BBC ONE West)
    Service number has changed 262221 -> 262186, fixing.
      AUL BBC ONE West (262221 -> 262186)
      AUL BBC ONE West (262221 -> 262186)
      AUL BBC ONE West (262221 -> 262186)
      AUL BBC ONE West (262221 -> 262186)
      AUL BBC ONE West (262221 -> 262186)
      AUL BBC ONE West (262221 -> 262186)
      AUL BBC ONE West (262221 -> 262186)
      AUL BBC ONE West (262221 -> 262186)

  Restoring BBC Wales Today (BBC ONE Wales)
    No change in channel service.
      AUL BBC ONE Wales (65537)
      AUL BBC ONE Wales (65537)
      AUL BBC ONE Wales (65537)
      AUL BBC ONE Wales (65537)
      AUL BBC ONE Wales (65537)
      AUL BBC ONE Wales (65537)
      AUL BBC ONE Wales (65537)
      AUL BBC ONE Wales (65537)

  Restoring Wheeler Dealers (QUEST)
    Service number has changed 196647 -> 524434, fixing.
      AUL QUEST (196647 -> 524434)

  Restoring Great British Car Journeys (4seven)
    Service number has changed 393337 -> 458867, fixing.
      AUL 4seven (393337 -> 458867)

  Restoring New: Endeavour (ITV)
    Service number has changed 458894 -> 393306, fixing.
      AUL ITV (458894 -> 393306)

  Restoring New: Lazy Boy Garage (Dave ja vu)
    Service number has changed 393340 -> 458880, fixing.
      AUL Dave ja vu (393340 -> 458880)

  Restoring Breakfast (BBC ONE West)
    Service number has changed 262221 -> 262186, fixing.

  Restoring Breakfast (BBC ONE Wales)
    No change in channel service.

Restoring skiplist...
Restoring favourite channels...
Same result.

Maybe the CRIDs have changed? Would that explain it? The schedule items that survived are manual timer entries, not dependent on series CRIDs.
 

MymsMan

Ad detector
Maybe the CRIDs have changed? Would that explain it? The schedule items that survived are manual timer entries, not dependent on series CRIDs.
Even if the series crids have changed the entries should, I think, have been restored and appeared as finished entries in the schedule.

The other day I accidentally clicked on Select All, followed by Delete Selected (instead of Select Finished)
After an initial Oh shit panic moment I realised the easiest thing to do was nothing and allow the restore at the next restart do its thing
Next day the schedule was back, including all the finished entries and I was able to clean them up properly.
 
OP
Black Hole

Black Hole

May contain traces of nut
Following a lead in another thread:
Sounds to me like you need to run diag fix-flash-packages and reboot.
I had no idea fix-flash-packages could affect schedule restore, but I tried it and got an improved (but still not perfect) restore. What now? Is it time for a system flush?
 

Ezra Pound

Well-Known Member
fix-flash-packages will re-install :- crashdiag, dbupdate, fan, ir, multienv, poweron-channel, redring, rsvsync, tmenu, undelete, webif, webshell
. . . And possibly others?
 

MymsMan

Ad detector
I tried it and got an improved (but still not perfect) restore. What now?
You might need to be a bit more specific about what is / is not working
Perhaps if you viewed your backup and checked off the items that were restored correctly it might be possible to see some connection between the items that weren't.
 
OP
Black Hole

Black Hole

May contain traces of nut
Code:
Listing scheduled events from backup-2019-Apr-04-02:08...
Backup version 2
  EPG Refresh 1 (BBC ONE Wales - Thu Apr 04 04:00:00 BST 2019 - 04:20)
  EPG Refresh 2 (BBC Red Button - Thu Apr 04 04:20:00 BST 2019 - 04:40)
  ITV News West Country (ITV - Thu Apr 04 18:00:00 BST 2019 - 18:30)
  BBC News at Six (BBC NEWS - Thu Apr 04 18:00:00 BST 2019 - 18:30)  <<< missing
  Points West (BBC ONE West - Thu Apr 04 18:30:00 BST 2019 - 19:00)
  BBC Wales Today (BBC ONE Wales - Thu Apr 04 18:30:00 BST 2019 - 19:00) <<< missing
  Wheeler Dealers (QUEST - Sat Apr 06 18:00:00 BST 2019 - 19:00) <<< missing (dead)
  Great British Car Journeys (4seven - Wed Feb 20 20:00:00 GMT 2019 - 21:00)  <<< missing (dead)
  New: Endeavour (ITV - Sun Mar 03 20:00:00 GMT 2019 - 22:00) <<< missing (dead)
  New: Lazy Boy Garage (Dave ja vu - Wed Mar 13 21:30:00 GMT 2019 - 22:00) <<< missing (dead)
  Breakfast (BBC ONE West - Thu Apr 04 07:55:00 BST 2019 - 08:02)
  Breakfast (BBC ONE Wales - Thu Apr 04 07:55:00 BST 2019 - 08:02)
Favourites 1 'Favourite 1'
Favourites 2 'Favourite 2'
Favourites 3 'Favourite 3'
Favourites 4 'Favourite 4'
Favourites 5 'Favourite 5'
4192

Before the fix-flash-packages, slots 4 & 2 were also missing. I don't see any reason for that, and assume it's just fluke.

I'm about to restore manually, so if anyone has any ideas now is the time to say.
 

MymsMan

Ad detector
Nothing strikes me as obvious - BBC Wales has both success and failures.

Missing slot numbers (1,3,7,8,9) correspond to 5 missing programmes but slot numbers haven't been reallocated in same order as the backup is ordered (EPG refreshes have slots 0 and 10)

Possibly look for anything odd in the schedule databases rsv.db and rsvp.db
You could also check the timer list on diagnostics page - it should correspond to the schedule.
I would probably manually recreate the missing live entries, take a backup, and then clear the schedule and test a restore.
Then file under unexplained mysteries.
 
Last edited:
OP
Black Hole

Black Hole

May contain traces of nut
Right, so I've had a play restoring the old backup and a new one. The old backup continues not to restore properly, the new one does.

So, that means there's something wrong with the actual backup file, or with the restore process, or something has changed in the environment to confuse the restore. The first seems most likely, but why no error reports on restore?

Any suggestions where to go from here?

Then file under unexplained mysteries.
Yes, possibly, but there might be something to learn.
 

Ezra Pound

Well-Known Member
I think the only lesson to be learnt is that there is very little point in restoring an old backup and even less point in going to the effort of trying to make an old backup restore properly
 
OP
Black Hole

Black Hole

May contain traces of nut
Is nobody, particularly @af123, curious why it didn't restore properly? Why should there be a difference between an old backup and a new one? Dismissing this kind of thing didn't get us where we are today [CJ].

Anyway, the "old" backup isn't particularly old - it's the most recent manual backup (because all the non-auto-deleted auto-backups post-date the error), apart from the manual backup I've taken since correction.
 
Last edited:

jack616

Member
If its any comfort BH I had that same problem after the last retune myself - on BOTH my live boxes (I have a third on a shelf for spares)
I've also had the same fault appear at the same time on both on more than one occasion.
Both are fed off the same aerial and through an amp box. (one of the problems was the freezing remote issue reported in another thread)
Another issue I had yesterday was no sound or video out - a soft reset was needed on both boxes to restore it.
This has happened twice now.

Both boxes began doing this at the same time some months ago (within a week of each other anyway)
I'm now of the opinion that either the signal from my distribution amp or the broadcast signal itself is somehow
affecting the boxes. (My mains supply seems clean and I've swapped all the cabling and the aerial run)
 

af123

Administrator
Staff member
Is nobody, particularly @af123, curious why it didn't restore properly? Why should there be a difference between an old backup and a new one? Dismissing this kind of thing didn't get us where we are today [CJ].
Sorry, leaves on the line at Epping.
Yes, I am interested; I have just been away and disconnected for a bit!

So, that means there's something wrong with the actual backup file, or with the restore process, or something has changed in the environment to confuse the restore. The first seems most likely, but why no error reports on restore?
Let's have the backup file then.
 
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