Stuck custom-firmware-hdr package

[skind56]

I installed the package to my box but it didn't update to v3.13 and nothing was displayed on the box display.
I powered down/up and now it's says 'WAIT - 51' on the box display.
What is happening and what should I do?

 

[Black Hole]

What CF version were you on before you tried to update?

IIRC the CF firmware-updating mechanism relies on you having a reasonably up-to-date firmware installed in the first place. If rebooting your HDR-FOX gets you nowhere, you will have to resort to updating/re-installing firmware the old way.

I'm not sure whether you should also have installed the cfupdater package first, or perhaps that was automatically installed as a dependency. I expect somebody will be along to say yay or nay...

 

[skind56]

Thanks.
Re-booted a couple of times and it came back! Version remains as 3.10 (build 2734). The packages cfupdater and custom-firmware-hd are in my list of installed packages. I assume I would need to resort to the 'old way' so I'm inclined to leave it at that.

 

[prpr]

...my box...the box...

I wish people would be specific. Is this an HDR or an HD?

IIRC the CF firmware-updating mechanism relies on you having a reasonably up-to-date firmware installed in the first place.

The package won't install if it's too old.

If rebooting your HDR-FOX gets you nowhere, you will have to resort to updating/re-installing firmware the old way.

Not necessarily...

I'm not sure whether you should also have installed the cfupdater package first, or perhaps that was automatically installed as a dependency.

It's a dependency, like anything else that requires something to work.

Re-booted a couple of times and it came back!

Yes, it does. It seems it gets stuck in Maintenance Mode for whatever reason. Rebooting once or twice does an auto-clear of this and puts it back to normal mode.

The packages cfupdater and custom-firmware-hd ...

Ah, so it is an HD, not an HDR (unless you believe the thread title which says ...custom-firmware-hdr...). This is interesting because my HD failed in exactly the same way, so something's got broken along the way as it used to work.
I haven't had time to see what might be going on. As far as I know, the HDR units don't have this problem, as no-one has reported it.

I assume I would need to resort to the 'old way' so I'm inclined to leave it at that.

If you go back in to Maintenance Mode now, you should find a menu option to update the firmware (you need tmenu version 1.25 installed, but it probably is if your packages are up to date).
Pick that and you should be presented with a choice (of 1 probably!) of which image to install. Pick that and it ought to install - it did for me.
Please report back success or failure.

 

[skind56]

Thanks for the full explanation @prpr
Sorry, it is actually an HDR and the package is actually custom-firmware-hdr. No idea how I got that wrong other than age!
I will try the Maintenance Mode when I get the time, fairly soon hopefully.