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Subtitles appear when I resume play after pause

#1
Hi,
Wonder if anyone knows how to get rid of the pesky subtitles which appear if I pause live tv & then resume play. It's driving me bonkers & I can't find anyway of getting rid of them until I press the stop button to go back to live tv.
Cheers - Sally
 

grahamlthompson

Well-Known Member
#3
On the channel you get the problem try turning subtitles on and then off again. With a bit of luck from then on you won't need the double exit. (Double OK works as well)
 

Mike0001

Well-Known Member
#6
On the channel you get the problem try turning subtitles on and then off again. With a bit of luck from then on you won't need the double exit. (Double OK works as well)
Are you sure about the first part?

My experience is that it is only happening on BBC HD services. When I pause now, I can guarantee that subs will appear on restart, and you can't then turn them on and off.

I haven't tried the double Exit trick yet.

Edit: Double Exit worked. Second time I tried, single Exit worked.

When timeshifting, it doesn't allow you to switch subs on and off, but after stopping timeshifting your fix appears to work.

Tried pausing and resuming ITV HD and no subs problem. Couldn't try on BBC HD as the prog was permanently subtitled.

So, this is a BUG, right?
 

gomezz

Well-Known Member
#7
I could only turn subs ON then OFF from the Menu and only while watching Live. But from then on I did not get subs if I watched delayed.
 

grahamlthompson

Well-Known Member
#9
Are you sure about the first part?

My experience is that it is only happening on BBC HD services. When I pause now, I can guarantee that subs will appear on restart, and you can't then turn them on and off.

I haven't tried the double Exit trick yet.

Edit: Double Exit worked. Second time I tried, single Exit worked.

When timeshifting, it doesn't allow you to switch subs on and off, but after stopping timeshifting your fix appears to work.

Tried pausing and resuming ITV HD and no subs problem. Couldn't try on BBC HD as the prog was permanently subtitled.

So, this is a BUG, right?
As Gomezz says you need to toggle the sub settings while viewing live, not while using timeshift. The number of exits you need depends on if the progress bar is still on the screen. First press exits progress bar, second gets rid of subtitles. If progress bar has timed out only one press is required.
 

Mike0001

Well-Known Member
#10
That makes sense
As Gomezz says you need to toggle the sub settings while viewing live, not while using timeshift. The number of exits you need depends on if the progress bar is still on the screen. First press exits progress bar, second gets rid of subtitles. If progress bar has timed out only one press is required.
That makes sense then. Is it only on HD channels, possibly only BBC ones, that it happens, though?

Also, I don't understand how the subs on then off could fix it, as isn't that a global setting?

Finally, it is a bug, right?
 
#11
That makes sense

That makes sense then. Is it only on HD channels, possibly only BBC ones, that it happens, though?

Also, I don't understand how the subs on then off could fix it, as isn't that a global setting?

Finally, it is a bug, right?
Apparently it's a channel specific setting :confused:. Depends on what you call a bug. A bug normally requires a work around. If changing a setting fixes it permanently it's not really a bug. There is however a bug because if you use customise channels only the exit workaround works. For me it only affected 101 (customised) and the BBC-HD channels. I have seen a report of it happening on CH5 though.
 

Mike0001

Well-Known Member
#12
Apparently it's a channel specific setting :confused:. Depends on what you call a bug. A bug normally requires a work around. If changing a setting fixes it permanently it's not really a bug. There is however a bug because if you use customise channels only the exit workaround works. For me it only affected 101 (customised) and the BBC-HD channels. I have seen a report of it happening on CH5 though.
Thanks, Graham.
 

gomezz

Well-Known Member
#13
Also, I don't understand how the subs on then off could fix it, as isn't that a global setting?
If presumably fixes it because for some reason the setting used for display is different to that used by the subtitling code. Toggling ON/OFF then forces both settings to be the same and correct value. A not uncommon bug and workaround fix in the wonderful world of software.

AFAIK doing it once has fixed it on all channels for me. But then I very rarely use time-shifting and only tried this on one channel (BBC1 HD I think) out of interest.