Hi all. There have been numerous posts that touch on this problem but none of the fixes have worked for me. I am out of ideas now so hope someone can help me. When I try to launch the TV portal I get the "an error occurred whilst launching the application http://www.humaxtvportal.com/" error message. My HDR-FOX-T2 connects fine to my home network using either wireless or wired ethernet. In either case I am using DHCP to alllocate an IP address and can successfully ping my HDR from other devices on my network. Latest firmware is loaded 1.02.20 and I have tried the usual : Restore factory defaults Power cycle the HDR Power cycle my home router I am a BT broadband customer and use a BT HomeHub. The config of the router looks like it should work, I even tried disabling any firewall function in the router but with no success. I haven't seen any mention in any of the threads/forum of special settings needed for the router i.e port forwading etc I have even tried taking my HDR to my sons home where a different router and BB provider is used, the result is the same. It looks like a connectivity problem to me, being I can connect to my home LAN but not through the router to the internet, but I am guessing and have no idea how to test this idea. Any suggestions on further tests or fixes gratefully recieved.