Update from android 9 to 14 - problem

[EEPhil]

As users are getting varying results and humax asks for your model serial-no from support are updates targeted to specific aura builds, are the chipsets varying in models making them react differently.

I suppose it's possible, but that would be a recipe for disaster and no sensible engineering team would allow that (but we seem to have a disaster...).

You're not wrong!
What is infuriating is that the original update was, supposedly, being tested for a long time before it was released. That went well, didn't it? It was followed by an immediate update and now this one. Different problems are being reported on each update, many of them making the Aura not fit for purpose.

 

[Andrew!]

You're not wrong!
What is infuriating is that the original update was, supposedly, being tested for a long time before it was released. That went well, didn't it? It was followed by an immediate update and now this one. Different problems are being reported on each update, many of them making the Aura not fit for purpose.

Update 01.00.60.B

After the factory reset and re-setup last night I turned it off at the mains to give it a long power-down which I do think has a different effect and fired it up this morning and it did!
Once fully rebooted and then turned back on with the other kit I had a HDMI loop trying to establish a picture to the TV but just a black screen and no home screen.
I did a long hold on the power button on the controller and a picture popped up with do you want to shutdown which I cancelled as I now had a picture.
I currently have the Lindy adapter removed.
It had not done this prior to the extra long power down.

The new hot fix affects:
AAC 5:1 works as multichannel PCM and plays.
AAC 2 Channel and possibly Mono too, no sound on video playback on VLC.
All 5:1 video sound is coming out as multi channel PCM, DTS, AC3 (Dolby Digital, Dolby Digital +).

Freeview TV No sound.
BBC Iplayer and YouTube no sound and a Spinning Wheel on the screen sometimes with a frozen frame.
I suspect the centre speaker is now coming out of the left rear and Left rear out of the centre when I play a Dolby digital balance test video , I cant confirm if AAC has the same issue yet.
The test used to work and I used it to balance my system sound , it uses an AC3 5:1 audio track .

I set the Aura audio to the TV setting as Stevo mentioned in the posts and then get stereo sound out of the TV and BBC Iplayer and YouTube and VLC, all play with stereo sound.
The spinning wheel on screen is due to the Audio issue and not network it seems.
I think the TV and Iplayer and Youtube generally use AAC 2 track Audio and the surround sound fix has broken AAC stereo which breaks the apps with stereo sound.

The HDMI CEC changes have allowed me to remove the Lindy adapter, starting up I saw it flash Blue then red then blue as it came on , this was using the Logitech controller bringing kit on in sequence.

USB NTFS fix seems to work as they said and is allowing me to use that format again on my sticks, but I want to test it more to see if there is any side effects.

I can play video in surround but anything in AAC stereo fails or have it all in stereo with no Surround.

I will re-submit the full findings and any more that occur to Humax Support and try to dig out of this rabbit hole.

 

[Steppy]

I did a long hold on the power button on the controller and a picture popped up with do you want to shutdown which I cancelled as I now had a picture.

This is interesting as when I get the black screen and try to get rid of it I see a message flash up briefly which to me looks like an Android message. From what I see for the brief nano second it’s there it does look as though it is asking a question so possibly the same message.

When I use it next I will try holding down the power button and see what it does.

 

[EEPhil]

Same pattern as last time. I'm on 01.00.59 and it says I'm up to date. For a moment there I thought the updates had been withdrawn as I got a "try again later" message. Turns out my network needed a kick up the reboot switch!
I bet there's some on here (trog maybe) who haven't seen an update at all yet. I hope the 59, 60.B are not an indication of the number of iterations this update has gone through. What a flipping mess!

 

[Andrew!]

This is interesting as when I get the black screen and try to get rid of it I see a message flash up briefly which to me looks like an Android message. From what I see for the brief nano second it’s there it does look as though it is asking a question so possibly the same message.

When I use it next I will try holding down the power button and see what it does.

I had lost all screens entirely including the home , the only way out was to try to reset it somehow, blindly.
But you never know , any thing is worth trying currently, the hot fix they sent me has fixed some and broken allot more that worked ok.
It may be just my machine that has been offered it by support, I have mailed the details to them to prevent any others getting trapped.

 

[stevo]

This is interesting as when I get the black screen and try to get rid of it I see a message flash up briefly which to me looks like an Android message. From what I see for the brief nano second it’s there it does look as though it is asking a question so possibly the same message.

When I use it next I will try holding down the power button and see what it does.

I had this message pop up, this message is what clears the cec problem with the humax box need to set it to dont show again then you can switch sources without the humax powering off. My problem was I couldn't get the message to stay on long enough to alter it. I found a way by accident, I unplugged my hdmi lead from humax to tv into back of my soundbar hdmi in socket made sure my humax was turned on switched sources and back to humax and the message stayed on with humax control moved highlighted count down to highlight dont show again press ok on humax control and I have now no cec problems replaced my hdmi back into tv.

 

[Andrew!]

Same pattern as last time. I'm on 01.00.59 and it says I'm up to date. For a moment there I thought the updates had been withdrawn as I got a "try again later" message. Turns out my network needed a kick up the reboot switch!
I bet there's some on here (trog maybe) who haven't seen an update at all yet. I hope the 59, 60.B are not an indication of the number of iterations this update has gone through. What a flipping mess!

FTP is still working , I copied a 3Gb MKV film to to the Aura Movies folder without issue.
But I am covering so many issues it is difficult to be 100% certain at this point.

 

[EEPhil]

FTP is still working , I copied a 3Gb MKV film to to the Aura Movies folder without issue.

Good to know.
Realistically, my current problems may not be addressed by the latest update (or ever as no one else is reporting them). Pixellation on channel change that interferes with recordings. Recording starts that interferes with live. The occasional flash of a small screen top left. Choppy sound that can't always be cleared with channel up/down - reboot required.
The most irritating, for me, is the inability to play Aura recordings in VLC if the Aura's native player won't play it. This is an Android rather than Humax problem that I haven't found a workaround for.

 

[trog]

Same pattern as last time. I'm on 01.00.59 and it says I'm up to date. For a moment there I thought the updates had been withdrawn as I got a "try again later" message. Turns out my network needed a kick up the reboot switch!
I bet there's some on here (trog maybe) who haven't seen an update at all yet. I hope the 59, 60.B are not an indication of the number of iterations this update has gone through. What a flipping mess!

I had not looked for a couple of days but I just did and it is as you suspected, It is still saying no update available and I am still on 9. Just to confirm whether I am doing something wrong or not when I check I do this ................. Settings>Device Preferences>About>System update............ which always results in "Your system is up to date"" Last successful check for update at ++/++ " whatever the time was.

 

[EEPhil]

Just to confirm whether I am doing something wrong or not when I check I do this ................. Settings>Device Preferences>About>System update............ which always results in "Your system is up to date"" Last successful check for update at ++/++ " whatever the time was.

That's what I do/get. I'm not sure whether it is supposed to download automatically by itself in the background and then alert you. As mine isn't permanently connected I can't tell.

 

[trog]

That's what I do/get. I'm not sure whether it is supposed to download automatically by itself in the background and then alert you. As mine isn't permanently connected I can't tell.

Mine is constantly connected online with the Aura never fully powered off unless for a short time to correct something so I certainly should not have missed any automatic downloads or messages.

 

[Andrew!]

Good to know.
Realistically, my current problems may not be addressed by the latest update (or ever as no one else is reporting them). Pixellation on channel change that interferes with recordings. Recording starts that interferes with live. The occasional flash of a small screen top left. Choppy sound that can't always be cleared with channel up/down - reboot required.
The most irritating, for me, is the inability to play Aura recordings in VLC if the Aura's native player won't play it. This is an Android rather than Humax problem that I haven't found a workaround for.

I turned on all file access on VLC rather than just media on the Aura and still cant see any files in recordings to play.
But I then copied a recording .ts file from the aura to the PC and copied it back to Movies on the aura and it plays ok in VLC .
Whether that is too fiddly is the question.
My PC is upstairs so it involves a lot of exercise!

The Aura restart just now still started with a black screen again and took time after pressing home button to resolve, I may put the Lindy dongle back into play.

 

[Tim Baxter]

Update 01.00.60.B

After the factory reset and re-setup last night I turned it off at the mains to give it a long power-down which I do think has a different effect and fired it up this morning and it did!
Once fully rebooted and then turned back on with the other kit I had a HDMI loop trying to establish a picture to the TV but just a black screen and no home screen.
I did a long hold on the power button on the controller and a picture popped up with do you want to shutdown which I cancelled as I now had a picture.
I currently have the Lindy adapter removed.
It had not done this prior to the extra long power down.

The new hot fix affects:
AAC 5:1 works as multichannel PCM and plays.
AAC 2 Channel and possibly Mono too, no sound on video playback on VLC.
All 5:1 video sound is coming out as multi channel PCM, DTS, AC3 (Dolby Digital, Dolby Digital +).

Freeview TV No sound.
BBC Iplayer and YouTube no sound and a Spinning Wheel on the screen sometimes with a frozen frame.
I suspect the centre speaker is now coming out of the left rear and Left rear out of the centre when I play a Dolby digital balance test video , I cant confirm if AAC has the same issue yet.
The test used to work and I used it to balance my system sound , it uses an AC3 5:1 audio track .

I set the Aura audio to the TV setting as Stevo mentioned in the posts and then get stereo sound out of the TV and BBC Iplayer and YouTube and VLC, all play with stereo sound.
The spinning wheel on screen is due to the Audio issue and not network it seems.
I think the TV and Iplayer and Youtube generally use AAC 2 track Audio and the surround sound fix has broken AAC stereo which breaks the apps with stereo sound.

The HDMI CEC changes have allowed me to remove the Lindy adapter, starting up I saw it flash red then blue as it came on , this was using the Logitech controller bringing kit on in sequence.

USB NTFS fix seems to work as they said and is allowing me to use that format again on my sticks, but I want to test it more to see if there is any side effects.

I can play video in surround but anything in AAC stereo fails or have it all in stereo with no Surround.

I will re-submit the full findings and any more that occur to Humax Support and try to dig out of this rabbit hole.

 

[Andrew!]

That's what I do/get. I'm not sure whether it is supposed to download automatically by itself in the background and then alert you. As mine isn't permanently connected I can't tell.

I used the about link this time , I was waiting to see if the promised download was coming and being Friday evening checked it and it kicked off.
I had a message the previous time which kicked it off.
Both happened while fully on.

 

[Tim Baxter]

I used Google AI to help solve my upgrade problems which involved three devices and a faulty PSU. Currently, I'm on UKB2.251012.001 with no offers of an upgrade. The Tosh TV, Ugoose box and Aura are all working at 4K in stereo and playing 4K vids from NTFS USB sticks using Kodi. I do have CEC switched off on all devices. It took a lot of unplugging, plugging, cold resetting, switching off CEC several times, diminishing to 1080p on the TV and Aura and inserting/removing a dumb hdmi switch between the TV and Aura. I can't praise AI enough. It explained clearly what it thought might be the problem and its solution.

Fingers crossed I have a stable system atm.

Do all updates require permission before installing?

 

[davey64]

That's what I do/get. I'm not sure whether it is supposed to download automatically by itself in the background and then alert you. As mine isn't permanently connected I can't tell.

The Aura does not download and install automatically as this could interfere with any ongoing recordings.
You may get an alert on the Home Screen, and under notifications.
And of course in Freeview Button> Settings> Device Preferences> About> System Update.

Still not been offered this latest update even though Humax directly messaged me last week and asked for my input and serial number.

 

[Andrew!]

The Aura does not download and install automatically as this could interfere with any ongoing recordings.
You may get an alert on the Home Screen, and under notifications.
And of course in Freeview Button> Settings> Device Preferences> About> System Update.

Still not been offered this latest update even though Humax directly messaged me last week and asked for my input and serial number.

 

[Andrew!]

Update 01.00.60.B

I just reinstalled the Lindy CEC Blocker , because devices started to play up and some turning back on and off again.
Result normal behaviour resumed.
One side effect of the lindy is that the S/AD key when pressed twice while playing video no longer allows the red/green button to be pressed which toggles cinema sound.
When I tried it without the lindy it worked but cinema sound made no difference I could see/hear.
It may be using pin 13 to send the signal for this too as well as on off control.
Audio bugs no change, silent Freeview TV.

 

[Kevin666]

I found this forum through Google after my Aura gave a notification on the home screen a few days ago. I updated and now have the 59 version. I only have a very simple set up, just a TV, no sound bars or anything. I must say that I am pleased so far, the constant locking and restarting has stopped, the only snag I've found so far is that the volume is reduced. Having seen some of the comments here I'm reluctant to try any more updates for a while.

 

[Tim Baxter]

Reduced volume is typical of this update. I'd advise you to switch every device off at the mains and do cold reboots. If you check back through this thread you'll see that many audio problems are created but, for a simple stereo system, a cold reboot should restore your volume. Good luck.