Thank you so much
I’ve checked and unfortunately I am on 01.00.59 which as you say is the latest version. I’m still stuck with certain channels showing a black screen ever since upgrading to android 14.
Try a full power cycle again.
Long press on the power button (remote), when you see you see the Power off screen press OK.
Wait a couple of minutes for the HDD to save info and spin down.
Unplug.
After a few minutes plug in.
The box will start up, blue LED.
Make sure it goes through the full boot up routine.
Humax logo, Android start up screen, it will go blank for as much as a minute then you should see the white rotating circle
as the Humax operating system loads.
Once up and running try changing channel.
If channels are still blank when changing try Automatic Channel Search.
No further forward you could try a Freeview Reset.
Settings> Freeview Play Preferences> Freeview Reset.
Read what it says.
You may want to back up your preferences before the reset, Backup User Preferences.
You can use Import User Preferences after the reset.
Some might say that Backing up and then Importing the User Preferences could be importing
the bug or fault that is causing your issue again.
In that case you would make a note of any user preferences and your recording schedule before
performing the reset or take pictures of the screen.
If a Freeview Reset has not improved things you may want to consider a Factory Reset. (last resort).
Settings> Freeview Preferences> Factory Reset.
Please read what it says, you will have to make notes on your settings, schedule, and apps you have installed
Use only this path for the Factory Reset as this will preserve your recordings.
Other Resets in other Aura menus can actually lose access your recordings.
A Factory Reset is very much a last resort, it may be prudent to wait a few more days to see if Humax
have further updates in the pipeline.
After years of waiting last Friday 1.00.57 came out and then 1.00.59 arrived on Wednesday so maybe just maybe something else is lurking in the shadows.
