Update from android 9 to 14 - problem

stevo said:
only thing i haven't done is a full factory reset but will have to reinstall all my apps passwords etc.
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That is a right pain. What I forgot is that I'd changed the remote control mode. When you do a factory reset the box resets to mode 1 (default) but the remote (obviously) doesn't. I had to scramble about looking for the remote set to mode 1 to gain enough control to reset the Aura's mode. In doing so I managed to reset another Humax to the wrong code. Argh!
 
Owen Smith said:
How do you have everything connected? Are all your sources like the Aura connected to the TV and then the TV is the only thing connected to the sound bar? Or are all your sources connected to the soundbar and it then feeds the sound on the TV? (like how you would use an AVR). If you have alternative ways of connecting things up it might be worth trying them.
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Yes Hdmi lead goes from humax to tv then a hdmi lead from tv to soundbar i unplugged lead to soundbar and it still did it so the prob is between tv and humax.
 
trog said:
If you have your sound bar connected with HDMI if it is possible try to set it up with an optical lead instead, I had to do that in order to get audio from my TV to work on my AV amp.
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Yes that probably would solve it but Optical (Toslink) cables have strict bandwidth limits that often restrict or downmix audio to stereo (2.0 channels) instead of full surround sound.
 
EEPhil said:
That is a right pain. What I forgot is that I'd changed the remote control mode. When you do a factory reset the box resets to mode 1 (default) but the remote (obviously) doesn't. I had to scramble about looking for the remote set to mode 1 to gain enough control to reset the Aura's mode. In doing so I managed to reset another Humax to the wrong code. Argh!
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Yes and I will only do a factory reset if their is 100 percent confirmation that it would work because of all the hassle. I think its some eu law or something and its been wrote into the new update. This humax box as never been right since I had it the most glitchy bit of tv equipment I've ever had and a faff to get resolutions correct. It Should be plug and play like most other things .
 
Just noticed when having the AVR on, the Aura on and as source, if I now press the Settings button on the AVR remote, I get an announcement from the Aura.

ARE YOU STILL WATCHING?

“Your TV indicated that you switched to a different input and this device will go to sleep soon.
Select an option to keep this device awake.”

There is a Yes option with a 30 second countdown, or Don’t Ask Again.
If I click on Yes the Aura stays on but the Settings control menu from the AVR disappears
and I can’t change anything. Inconvenient.
On selecting Don’t Ask Again, the AVR settings menu stays on screen. Good.
This has had the added benefit of no longer putting the Aura in to standby or muting the sound
when switching the input source from Aura to TV either using the AVR or the TVs internal speakers.
 
davey64 said:
Just noticed when having the AVR on, the Aura on and as source, if I now press the Settings button on the AVR remote, I get an announcement from the Aura.

ARE YOU STILL WATCHING?

“Your TV indicated that you switched to a different input and this device will go to sleep soon.
Select an option to keep this device awake.”

There is a Yes option with a 30 second countdown, or Don’t Ask Again.
If I click on Yes the Aura stays on but the Settings control menu from the AVR disappears
and I can’t change anything. Inconvenient.
On selecting Don’t Ask Again, the AVR settings menu stays on screen. Good.
This has had the added benefit of no longer putting the Aura in to standby or muting the sound
when switching the input source from Aura to TV either using the AVR or the TVs internal
Click to expand...

davey64 said:
Just noticed when having the AVR on, the Aura on and as source, if I now press the Settings button on the AVR remote, I get an announcement from the Aura.

ARE YOU STILL WATCHING?

“Your TV indicated that you switched to a different input and this device will go to sleep soon.
Select an option to keep this device awake.”

There is a Yes option with a 30 second countdown, or Don’t Ask Again.
If I click on Yes the Aura stays on but the Settings control menu from the AVR disappears
and I can’t change anything. Inconvenient.
On selecting Don’t Ask Again, the AVR settings menu stays on screen. Good.
This has had the added benefit of no longer putting the Aura in to standby or muting the sound
when switching the input source from Aura to TV either using the AVR or the TVs internal speakers.
Click to expand...
Not seen this announcement anywhere just using a bose soundbar with TV and humax connected with cctv on another source also connected to tv if I source to tv to watch Netflix or I go onto source for cctv my humax switches off and sound mutes from soundbar when the humax disconnects. I have to then use the correct remote to turn sound back on for that source. I've tried turning them all on to get this announcement nothing as yet.
 
Tim Baxter said:
Subject: Heads-up: Humax Aura update can corrupt TV HDMI handshake & cause boot loops on other connected boxes
Hi all,
Posting this in case anyone else runs into a strange issue after a Humax Aura firmware update.
The Problem
Immediately after my Humax Aura completed an update, my secondary Android TV box (an Ugoos X4Q running Amlogic S905X4) started getting stuck in a continuous boot loop—cycling through its boot logo 4 or 5 times before finally managing to reach the home screen.
What Actually Caused It
At first, it looked like a failed update or power supply issue on the Ugoos box, and even unplugging the Humax Aura's HDMI cable didn't immediately stop the loops. However, it turned out that the Humax update had triggered an HDMI-CEC / EDID handshake conflict that left the TV's internal HDMI controller board stuck in a corrupted standby state. Even with the Humax disconnected, the TV was stalling the HDMI handshake while the Ugoos tried to initialize its display drivers during boot.
How to Fix It (If You Experience This)
  1. Unplug the TV from the mains for 30 seconds: Simply putting the TV into standby isn't enough. Pulling the mains plug completely drains the capacitors and clears the corrupted HDMI/EDID memory on the TV's switching board. Once powered back on, my Ugoos booted cleanly on the very first attempt.
  2. Disable HDMI-CEC on both boxes: Check Settings > Device Preferences > HDMI CEC on the Humax Aura (and on any other connected streaming boxes, as the update had actually toggled CEC back on inside my Ugoos).


  3. Separate the HDMI ports & lock resolution: Plug the Humax and secondary boxes into non-adjacent HDMI ports (e.g., HDMI 1 and HDMI 3) so they don't share an internal sub-switch, and disable "Auto switch to best resolution" on the secondary box if it supports a fixed output.
Additionally, the Humax update had broadcast an instruction to all attached devices SWITCHING ON all their HDMI CEC settings. I normally run with CEC off on all my devices.
Click to expand...
Get a Lindy HDMI CEC Less Adapter +- £12 to stop unnecessary handshaking other devices on pin 13 , I leave the others mostly on, the software Aura CEC off does not stop it properly.

I also use the Logitech Harmony to shut down/start all my devices together with one key press, unfortunately they stopped making them , a real loss.
Edit:
I have AURA/AMP/TV connection so TV to soundbar may react differently
 
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Andrew! said:
Get a Lindy HDMI CEC Less Adapter +- £12 to stop unnecessary handshaking other devices on pin 13 , I leave the others mostly on, the software Aura CEC off does not stop it properly.

I also use the Logitech Harmony to shut down/start all my devices together with one key press, unfortunately they stopped making them , a real loss.
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Yes I looked into getting a cec less adapter might have to get one only thing then is when I turn my humax on I will have to power tv separately but might be the best option I will get one or just live with turning sound back on when switching sources I thought it was just my system doing it but other people on this forum are having similar problems. Just frustrating that theyve introduced another glitch after this update.
 
stevo said:
Yes I looked into getting a cec less adapter might have to get one only thing then is when I turn my humax on I will have to power tv separately but might be the best option I will get one or just live with turning sound back on when switching sources I thought it was just my system doing it but other people on this forum are having similar problems. Just frustrating that theyve introduced another glitch after this update.
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I have always had CEC issues, the FVP-T4000 was similar , toggling other equipment off and on making my the Harmony go out of sync .
Since I added it, it has worked fine for years.
The sound bar issue losing sound due to software CEC off, mentioned earlier is a concern.
 
stevo said:
Not seen this announcement anywhere just using a bose soundbar with TV and humax connected with cctv on another source also connected to tv if I source to tv to watch Netflix or I go onto source for cctv my humax switches off and sound mutes from soundbar when the humax disconnects. I have to then use the correct remote to turn sound back on for that source. I've tried turning them all on to get this announcement nothing as yet.
Click to expand...
I did not see the "Are You Still Watching?" dialogue until I pressed the Settings button on the AVRs remote control.
Just watching the Aura with the AVR on the dialogue did not appear.
 
Andrew! said:
I have always had CEC issues, the FVP-T4000 was similar , toggling other equipment off and on making my the Harmony go out of sync .
Since I added it, it has worked fine for years.
The sound bar issue losing sound due to software CEC off, mentioned earlier is a concern.
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They just over complicate things. The cec was fine until the update, some people have mentioned its changed because of some eu law for power saving but they dont think about what the consumer needs for things to work properly.
 
davey64 said:
I did not see the "Are You Still Watching?" dialogue until I pressed the Settings button on the AVRs remote control.
Just watching the Aura with the AVR on the dialogue did not appear.
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I dont have an avr just a soundbar.
davey64 said:
I did not see the "Are You Still Watching?" dialogue until I pressed the Settings button on the AVRs remote control.
Just watching the Aura with the AVR on the dialogue did not appear.
Click to expand...

t I have some sound adjustments from bose app on my phone.
 
stevo said:
The cec was fine until the update,
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I've found many things that were okay until the update. I've not had any cec problems, but then my TV isn't that smart. The Aura doesn't turn itself off when the TV is off - although that might be confused by an HDMI switch where the other Humax is in standby.
I have channel change problems that weren't there before update - and I don't see anyone else complaining. Is it different hardware reacting differently? Or have Humax sent out different versions of the update (with the same version number) to see the least number of people they can p off?
 
Steppy said:
So you don’t get the persistent box in the top left hand corner when resolutions change when watching programs with different resolution/fps as the Aura switches resolution/fps? This usually only shows when the switch takes place and then goes away.
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I haven't seen that behaviour.
 
stevo said:
They just over complicate things. The cec was fine until the update, some people have mentioned its changed because of some eu law for power saving but they dont think about what the consumer needs for things to work properly.
Click to expand...
The EU power saving laws only apply to new devices sold to the consumer. There was no legal requirement for Humax to apply it in a firmware update, it could only be relevant if they plan to use the same firmware in brand new devices. Is the Aura even still available to buy?
 
EEPhil said:
I've found many things that were okay until the update. I've not had any cec problems, but then my TV isn't that smart. The Aura doesn't turn itself off when the TV is off - although that might be confused by an HDMI switch where the other Humax is in standby.
I have channel change problems that weren't there before update - and I don't see anyone else complaining. Is it different hardware reacting differently? Or have Humax sent out different versions of the update (with the same version number) to see the least number of people they can p off?
Click to expand...
When I first installed the update I did experience channel changing problems, selecting different channels could result in a blank screen, switching back and forth would sort that out.
This was when the update took the Aura to v1.00.57, a few days later v1.00.59 was released and that solved that particular issue.

Have you tried a channel rescan.
 
Owen Smith said:
The EU power saving laws only apply to new devices sold to the consumer. There was no legal requirement for Humax to apply it in a firmware update, it could only be relevant if they plan to use the same firmware in brand new devices. Is the Aura even still available to buy?
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No they stopped manufacturing this model aura they brought a new one out with freely. Apparently this has extremley bad reviews worse than this one.
 
MartinLiddle said:
I haven't seen that behaviour.
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Lucky you.

I have always been one of the lucky ones with a very reliable Aura, but that has all changed since the update.

Not just the resolution box issue and flashing black screens, but my first ever missed recording since I have had my Aura which I purchased shortly after its introduction.

I have also noticed today that the HDD is staying on when in standby as others have noted.
 
Final Update: Humble pie & the full picture!
After running logical control tests on everything, it turns out this was a case of two, simultaneous, unrelated issues:
1. The Humax Aura / TV HDMI handshake: The Aura update did scramble the HDMI handshake with my Toshiba TV (causing the 4K "No Signal" error and the sticky source/resolution banner). However, giving the TV a full 30-second mains unplug to clear its HDMI port memory—and keeping HDMI-CEC switched off on both boxes—completely cleared it. I've now removed the temporary HDMI switch, put the TV HDMI port back to Enhanced, and the Aura boots straight into 4K 50Hz directly with no issues.
2. A coincidental PSU failure on my Ugoos box: While testing, I spotted brief horizontal line flashes right as the Ugoos home screen loaded before it rebooted—apparently a telltale sign of a power brick sagging under peak load. Swapping the Ugoos onto a known-good 5V 2A USB-C adapter cured the boot loops immediately.
Just tested a full cold boot of all three devices from the mains and everything is back to normal at full 4K. So a bit of egg on my face blaming the Aura update for the Ugoos boot loops—turns out my Ugoos power supply just picked the exact same evening to give up the ghost! Hopefully the 30-second TV mains reset tip still proves handy for anyone getting 4K handshake quirks after an Aura update.
 
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