Ways to repair or time to replace? - Solved

This is the first time I have installed the custom firmware. Do you mean it is an old version of one of the files in a stock installation? It is quite an old machine. If it is a package only installed by the custom firmware is there a clean way to remove it and re run the install?

To see if it is an old installation I type "cli" to go to a full terminal and tried "opkg list-installed" and got :
humax# opkg list-installed
anacron - 2.3-1
at - 3.1.18
auto-unprotect - 1.0.6
bash - 4.2
busybox - 1.20.2-1
cifs - 2.6.18
cron-daemon - 1.18.3-4
epg - 1.2.7
file - 5.0.4
hmt - 2.0.10
id3v2 - 0.1.11-1
inotify-tools - 3.14
jim - 0.77
jim-binary - 0.76
jim-cgi - 0.7-1
jim-oo - 0.77
jim-pack - 0.71
jim-sqlite3 - 0.77-1
libpcre - 8.37-1
libxconv - 1.0.1
lighttpd - 1.4.39-1
lsof - 4.87
mediatomb - 0.11.0r2-3
mongoose - 3.0-7
nicesplice - 1.1
openssl-command - 1.0.0.d
rs - 0.4.2
samba - 2.2.12-3
service-control - 2.5
sqlite3 - 3.7.6
ssmtp - 2.64
swapper - 1.0.1
tcpfix - 1.0.0
trm - 1.1
unencrypt - 0.1.4
virtual-disk - 1.1
webif-channelicons - 1.1.25
wireless-helper - 1.0.0
wireless-tools - 29
wpa-supplicant - 0.6.10

I could try removing rs and then re-running "opkg install webif --force-reinstall". Or would that do irrepairable damage?
 
Last edited:
gebbly said:
This is the first time I have installed the custom firmware.
Click to expand...
So where did the machine come from? Second hand from somebody who had previously installed it?
You've got a whole load of ancient stuff on there. It didn't get there by itself...
 
From the telnet menu, choose the reset option which will clean everything out for you.
 
No I bought it brand new from Richer Sounds. Although having said that I got one from Richer Sounds and when I got it home the case was badly cracked. I took it back and exchanged it for another brand new unit. Or at least I thought I had. Maybe I was given a reconditioned unit? I thought I was buying brand new.

The initial install of the "full web interface" did work through quite a few packages before falling over at the "rs" package. Is there a way to go back to a factory setup? (without losing all the recordings?)
 
gebbly said:
No I bought it brand new from Richer Sounds. Although having said that I got one from Richer Sounds and when I got it home the case was badly cracked. I took it back and exchanged it for another brand new unit. Or at least I thought I had. Maybe I was given a reconditioned unit? I thought I was buying brand new.
Click to expand...
I'm afraid you've been had. That's somebody's returned unit. Bit late to complain now.
Is there a way to go back to a factory setup? (without losing all the recordings?)
Click to expand...
One of the on screen menus will do this (I forget where, but it's fairly obvious), but do NOT format the disk (otherwise you will lose the recordings). You'll then get the initial setup/tune menus.
Do as af123 instructed to reset the custom firmware environment. Then you can reinstall the WebIf.
 
Brilliant thanks guys. The reset did the job and the full web interface installed succesfully, hurrah. Rather miffed about being sold a returned unit but as you say prpr, far too late to complain now. This seems to happen quite a lot. My dad bought a digibox a little while ago and I pointed out it looked reconditioned, especially as someone had written with byro inside the user manual a password for the box :/

However... It does look like there are HDD issues. Rather than being presented with all the nice icons I get a big red box saying :

!! WARNING !!

There are potential hardware problems with the internal hard disk on this device.

Disk overall health assessment is: Unknown

Go to disk diagnostics
 
I clicked on the "go to diagnostics" and there are several read errors. Is there a handy way of getting all that info on here for you guys to see?
 
I've used the "upload a file" button to upload a zip of the .htm and directory that accompanies it in a .zip but its not immediately clear where the file has been placed or how to link to it for everyone. So in lieu of that the info is below ("attributes" lines 197 and 198 are highlighted orange) :

Code: 
!! WARNING !!

There are potential hardware problems with the internal hard disk on this device.

Disk pending sector count is: 2
Disk offline sector count is: 2

Don't panic; for help, visit wiki.hummy.tv
--------------------------------------------------------------
SMART data read from device /dev/sda
Disk Information
SMART Status    PASSED   
Model Family     Seagate Pipeline HD 5900.2
Device Model     ST31000424CS
Serial Number     9VX18040
LU WWN Device Id     5 000c50 02d78968e
Firmware Version     SC13
User Capacity     1,000,204,886,016 bytes [1.00 TB]
Sector Size     512 bytes logical/physical
Rotation Rate     5900 rpm
Device is     In smartctl database [for details use: -P show]
ATA Version is     ATA8-ACS T13/1699-D revision 4
SATA Version is     SATA 2.6, 3.0 Gb/s (current: 3.0 Gb/s)
Local Time is     Fri Oct 20 15:17:00 2017 BST
SMART support is     Available - device has SMART capability.
SMART support is     Enabled
-----------------------------------------------------------------
Attributes
ID     Name     Flags     Raw Value     Value     Worst     Threshold     Life Left     Notes
1     Raw_Read_Error_Rate     POSR--     288402     102     099     006         -
3     Spin_Up_Time     PO----     0     100     100     000         -
4     Start_Stop_Count     -O--CK     1     100     100     020     100%     -
5     Reallocated_Sector_Ct     PO--CK     0     100     100     036     100%     -
7     Seek_Error_Rate     POSR--     0     100     253     030         -
9     Power_On_Hours     -O--CK     10352     089     089     000     89%     -
10     Spin_Retry_Count     PO--C-     0     100     100     097     100%     -
12     Power_Cycle_Count     -O--CK     4897     096     096     020     95%     -
184     End-to-End_Error     -O--CK     0     100     100     099         -
187     Reported_Uncorrect     -O--CK     274     001     001     000         -
188     Command_Timeout     -O--CK     4295032833     100     100     000         -
189     High_Fly_Writes     -O-RCK     64     036     036     000         -
190     Airflow_Temperature_Cel     -O---K     54     046 (54°C)     045 (55°C)     045 (55°C)         In_the_past
194     Temperature_Celsius     -O---K     54     054     055     000         -
195     Hardware_ECC_Recovered     -O-RC-     288402     011     008     000         -
197     Current_Pending_Sector     -O--C-     2     100     100     000         -
198     Offline_Uncorrectable     ----C-     2     100     100     000         -
199     UDMA_CRC_Error_Count     -OSRCK     0     200     200     000         -
------------------------------------------------------------------------------
Self-test logs
No.     Description     Status     Remaining     When     First Error LBA
# 1     Short offline     Completed without error     00%     10351     -
# 2     Short offline     Completed: read failure     70%     10351     863870178
# 3     Short offline     Completed: read failure     60%     10349     863870177
# 4     Short offline     Completed: read failure     80%     10347     863870176
# 5     Short offline     Completed: read failure     80%     10345     863870175
# 6     Short offline     Completed: read failure     50%     10343     863870174
# 7     Short offline     Completed without error     00%     10341     -
# 8     Short offline     Completed without error     00%     10341     -
# 9     Short offline     Completed without error     00%     10341     -
#10     Short offline     Completed without error     00%     10341     -
#11     Short offline     Completed without error     00%     10341     -
#12     Short offline     Completed without error     00%     10341     -
#13     Short offline     Completed without error     00%     10341     -
#14     Short offline     Completed without error     00%     10341     -
#15     Short offline     Completed without error     00%     10341     -
#16     Short offline     Completed: read failure     90%     10341     863870173
#17     Short offline     Completed: read failure     10%     10341     863870172
#18     Short offline     Completed: read failure     90%     10341     863870171
#19     Short offline     Completed without error     00%     10335     -
#20     Short offline     Completed without error     00%     10335     -
#21     Short offline     Completed: read failure     80%     10335     853286986
 
Last edited by a moderator:
See post #2 !!!

(You have two bad sectors which need fixing. Then you need to keep an eye on it.)
 
That disk has been powered on for 10352 hours in total but apart from those sectors it looks ok.
 
I have to go out but I'll eave the box running as so far recovery seems to be ticking along nicely...
Code: 
Please select option: fixdisk
Any additional options (-h for list or press return for none): -d -l -y
Are you sure you wish to run the hard disk checker (-d -l -y)? [Y/N] Y
Running /bin/fix-disk
PART: [3 1 2]
FSCKOPTS: []

Checking disk sda (512 byte sectors)

Unmounted /dev/sda1
Unmounted /dev/sda2
Unmounted /dev/sda3


Running long disk self test
Error at LBA 862996781

/dev/sda:
re-writing sector 862996781: succeeded

Running select disk self test
Error at LBA 862998043

/dev/sda:
re-writing sector 862998043: succeeded

Running select disk self test
Error at LBA 862999045

/dev/sda:
re-writing sector 862999045: succeeded

Running select disk self test
Waiting... 6243
 
Last edited:
gebbly said:
Rather miffed about being sold a returned unit but as you say prpr, far too late to complain now.
Click to expand...
If you were sold it as brand new and it isn't, there is no statute of limitations on liability. However, you would then be minus an HDR-FOX. Richer Sounds offer an amazingly good returns policy, now we know why.

I have been logging serial numbers for this kind of event, but nothing has been reported for a while: https://hummy.tv/forum/threads/humax-faults-v-serial-number.688/
 
Apologies Black Hole, I have altered the fixdisk output listing in the previous post.
Also I have checked the list of returned devices but none match my box. I will add a post to that thread with my box details.
 
MartinLiddle said:
But the SMART data suggest a bit over one year of continuous running; something isn't right.
Click to expand...
My guess is that it is a 15 bit counter which has wrapped around. auto-unprotect v1.0.6 was current between December 2011 and April 2012 so that would limit the time the OP had the box. It is probably somewhere in the right ball park.
 
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