EE TV app and DTR-T2000

[Stetonks]

Can anyone help; I’ve been using successfully for a couple of years my DTR-T2000 box with the EE TV app to schedule remote recordings via my phone. However it doesn’t seem to work anymore and I get a ‘this recording request has been delayed’ message before eventually telling me it’s failed to confirm the recording. I’ve tried unpairing the box and the app, hard resetting the box, uninstalling the app and reinstalling… but nothing seems to fix it. App and box are on same network when I pair, and can’t find any support anywhere else.

 

[Black Hole]

Sounds like a problem at the server. If the app has no "help" access to technical support, I don't fancy your chances getting anything useful out of EE.