Remote scheduling EPG blank

[DataSlayer]

I have only just got an HDR Fox T2 and have been playing with the custom firmware which is awesome so far. I am setting up remote scheduling. I followed the wiki and have the account, I can logon to rs.hpkg.tv and view my schedule however my EPG is blank when I look on rs.hpkg.tv (it is populated when connecting to webif). I found in rs.log this error message lots of times:

Error encountered, Error: 28 - Timeout was reached

I assume it is having issues connecting to upload my EPG to rs.hpkg.tv. I guess being a newbie I have missed something fundamental so am very happy to be proved stupid for forgetting to do something.

Does anyone have an idea what silly thing I did and how I can fix it?

Thanks,
Simon

 

[DataSlayer]

I have also run the rs/sync diagnostic which gave me this:

>> Beginning diagnostic rs/sync
Running: rs/sync
Sending channel information to remote server.
Already up-to-date.
Sending disk information to remote server.
Already up-to-date.
Sending disk error information to remote server.
>> Ok.
Sending TBL_RESERVATION schedule information to remote server.
Already up-to-date.
Sending pending schedule information to remote server.
Already up-to-date.


>> Ending diagnostic rs/sync

Thanks

 

[Black Hole]

Have you logged into RS to see the "last seen" report for your box? Usually these things take a day or two to sort themselves out, so patience, but sometimes @af123 needs to step in.

As a newcomer, this will tell you how to format your posts properly: Newbies' Guide to the Forum (click).

 

[MymsMan]

Have you logged into RS to see the "last seen" report for your box?

Also below the Last seen what is shown as Region:

I seem to recall problems being reported if it is not recognized correctly

 

[DataSlayer]

Thanks for the replies. I have reformatted my earlier posts to hopefully now fit within the guidelines.

Last seen is 0442 this morning, region is "Multi-region inactive".

Thanks
Simon

 

[Black Hole]

I have reformatted my earlier posts to hopefully now fit within the guidelines.

It's not mandatory, but tidy posts using the tools available are easier to read.

region is "Multi-region inactive".

Are you tuned to more than one transmitter deliberately? This can lead to problems unless you are aware of the potential problems and take appropriate measures.

 

[DataSlayer]

No I an not tuned to multiple transmitters deliberately, I will have to see how I can fix that.

Thanks

 

[MartinLiddle]

No I an not tuned to multiple transmitters deliberately, I will have to see how I can fix that.

Manual tuning instructions at https://hummy.tv/forum/threads/hdr-fox-t2-tuning-advice.472/page-2#post-5824

 

[Black Hole]

Things Every... (click) section 2.

 

[DataSlayer]

Thanks for your assistance, I did the manual retune suggested and it now says "Region: South East" and the EPG is now populated. I am now looking forward to having a good play with remote scheduling.
Thanks again
Simon

 

[Trev]

So what was your problem?

 

[DataSlayer]

My region was "Multi region inactive" but I manually retuned to just 1 region as per the advise above and my region is now "South east" and now it all works perfectly. I understand my recordings should also be more accurate now as well.
Thanks