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Strange behaviour from HDR-FOX T2

bottletop said:
Recap. So - the drives used by Humax HDR and old Sky boxes are very similar even down to the model number and the firmware. The only difference being the part number 9GW132-191 (for the HDR), 9GW132-xxx etc found in other places. I wonder if the other drives have DCO set?
Code: 
hdparm --dco-identify
If so, maybe try the potentially dangerous option in hdparm to remove/restore factory DCO
Click to expand...
This is for a -012 Pipeline connected to a Linux system by USB (which might limit things, I guess):
Code: 
root@mint:~# hdparm --dco-identify /dev/sdc

/dev/sdc:
SG_IO: bad/missing sense data, sb[]:  70 00 05 00 00 00 00 0a 00 00 00 00 20 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
DCO Checksum FAILED!
DCO Revision: 0x5355 -- unknown, treating as 0002
The following features can be selectively disabled via DCO:
    Transfer modes:
         mdma0 mdma1
         udma0 udma1 udma2 udma3 udma4 udma5 udma6
    Real max sectors: 33554433
    ATA command/feature sets:
         PUIS 48_bit
         TLC_Reserved_7[10] reserved_7[15]
    SATA command/feature sets:
         async_notification
root@mint:~# hdparm -I /dev/sdc

/dev/sdc:
SG_IO: bad/missing sense data, sb[]:  70 00 05 00 00 00 00 0a 00 00 00 00 20 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

ATA device, with non-removable media
    Serial Number:      �@
Standards:
    Likely used: 1
Configuration:
    soft sectored
    head switch time > 15us
    fixed drive
    disk xfer rate <= 5Mbs
    disk xfer rate > 5Mbs, <= 10Mbs
    data strobe offset option
    format speed tolerance gap reqd
    Logical        max    current
    cylinders    17218    0
    heads        0    0
    sectors/track    128    0
    --
    bytes/track: 512    bytes/sector: 0
    Logical/Physical Sector size:           512 bytes
    device size with M = 1024*1024:           0 MBytes
    device size with M = 1000*1000:           0 MBytes
    cache/buffer size  = unknown
Capabilities:
    IORDY not likely
    Cannot perform double-word IO
    R/W multiple sector transfer: not supported
    DMA: not supported
    PIO: pio0
root@mint:~#
Code: 
root@mint:~# smartctl -a /dev/sdc
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.15.0-54-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Pipeline HD 5900.2
Device Model:     ST3500312CS
Serial Number:    9VVK4BDF
LU WWN Device Id: 5 000c50 07b24b187
Firmware Version: SC13
User Capacity:    500,107,862,016 bytes [500 GB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    5900 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 2.6, 1.5 Gb/s (current: 1.5 Gb/s)
Local Time is:    Sun Aug  2 08:50:06 2020 UTC
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)    Offline data collection activity
                    was never started.
                    Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)    The previous self-test routine completed
                    without error or no self-test has ever
                    been run.
Total time to complete Offline
data collection:         (  623) seconds.
Offline data collection
capabilities:              (0x73) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    No Offline surface scan supported.
                    Self-test supported.
                    Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine
recommended polling time:      (   1) minutes.
Extended self-test routine
recommended polling time:      ( 114) minutes.
Conveyance self-test routine
recommended polling time:      (   2) minutes.
SCT capabilities:            (0x103b)    SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   109   099   006    Pre-fail  Always       -       24373929
  3 Spin_Up_Time            0x0003   097   097   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   084   084   020    Old_age   Always       -       17125
  5 Reallocated_Sector_Ct   0x0033   100   100   036    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   085   060   030    Pre-fail  Always       -       385105960
  9 Power_On_Hours          0x0032   054   054   000    Old_age   Always       -       40758
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       75
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   099   000    Old_age   Always       -       4295032833
189 High_Fly_Writes         0x003a   100   100   000    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   073   051   045    Old_age   Always       -       27 (Min/Max 19/27)
194 Temperature_Celsius     0x0022   027   049   000    Old_age   Always       -       27 (0 15 0 0 0)
195 Hardware_ECC_Recovered  0x001a   052   027   000    Old_age   Always       -       24373929
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%     40718         -
# 2  Short offline       Completed without error       00%     40671         -
# 3  Short offline       Completed without error       00%     40639         -
# 4  Short offline       Completed without error       00%     40598         -
# 5  Short offline       Completed without error       00%     40551         -
# 6  Short offline       Completed without error       00%     40503         -
# 7  Short offline       Completed without error       00%     40455         -
# 8  Short offline       Completed without error       00%     40406         -
# 9  Short offline       Completed without error       00%     40359         -
#10  Short offline       Completed without error       00%     40312         -
#11  Short offline       Completed without error       00%     40262         -
#12  Short offline       Completed without error       00%     40215         -
#13  Short offline       Completed without error       00%     40168         -
#14  Short offline       Completed without error       00%     40131         -
#15  Short offline       Completed without error       00%     40093         -
#16  Short offline       Completed without error       00%     40047         -
#17  Short offline       Completed without error       00%     39998         -
#18  Short offline       Completed without error       00%     39952         -
#19  Short offline       Completed without error       00%     39903         -
#20  Short offline       Completed without error       00%     39862         -
#21  Short offline       Completed without error       00%     39832         -

SMART Selective self-test log data structure revision number 1
 SPAN    MIN_LBA    MAX_LBA  CURRENT_TEST_STATUS
    1          0  150994944  Not_testing
    2  825778223  976773167  Not_testing
    3          0          0  Not_testing
    4          0          0  Not_testing
    5          0          0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

root@mint:~#
 
Last edited:
These are the results of a standard 500GB drive ( -191 suffix ) within the Humax

Code: 
humax#  hdparm  --dco-identify /dev/sdb
/dev/sdb:
DCO Checksum verified.
DCO Revision: 0x0001
The following features can be selectively disabled via DCO:
    Transfer modes:
         mdma0 mdma1 mdma2
         udma0 udma1 udma2 udma3 udma4 udma5 udma6(?)
    Real max sectors: 976773168
    ATA command/feature sets:
         SMART self_test error_log security PUIS HPA 48_bit
         (?): streaming selective_test conveyance_test write_read_verify
         (?): WRITE_UNC_EXT
    SATA command/feature sets:
         (?): NCQ interface_power_management SSP

humax#  hdparm  -I  /dev/sdb
/dev/sdb:

ATA device, with non-removable media
    Model Number:       ST3500312CS                             
    Serial Number:       
    Firmware Revision:  SC13    
    Transport:          Serial
Standards:
    Used: unknown (minor revision code 0x0029) 
    Supported: 8 7 6 5 
    Likely used: 8
Configuration:
    Logical        max    current
    cylinders    16383    16383
    heads        16    16
    sectors/track    63    63
    --
    CHS current addressable sectors:   16514064
    LBA    user addressable sectors:  268435455
    LBA48  user addressable sectors:  976773168
    Logical/Physical Sector size:           512 bytes
    device size with M = 1024*1024:      476940 MBytes
    device size with M = 1000*1000:      500107 MBytes (500 GB)
    cache/buffer size  = 8192 KBytes
    Nominal Media Rotation Rate: 5900
Capabilities:
    LBA, IORDY(can be disabled)
    Queue depth: 32
    Standby timer values: spec'd by Standard, no device specific minimum
    R/W multiple sector transfer: Max = 16    Current = ?
    Advanced power management level: 192
    Recommended acoustic management value: 254, current value: 0
    DMA: mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 udma4 udma5 *udma6 
         Cycle time: min=120ns recommended=120ns
    PIO: pio0 pio1 pio2 pio3 pio4 
         Cycle time: no flow control=120ns  IORDY flow control=120ns
Commands/features:
    Enabled    Supported:
       *    SMART feature set
            Security Mode feature set
       *    Power Management feature set
       *    Write cache
       *    Look-ahead
       *    Host Protected Area feature set
       *    WRITE_BUFFER command
       *    READ_BUFFER command
       *    DOWNLOAD_MICROCODE
       *    Advanced Power Management feature set
            Power-Up In Standby feature set
            SET_FEATURES required to spinup after power up
            SET_MAX security extension
       *    48-bit Address feature set
       *    Device Configuration Overlay feature set
       *    Mandatory FLUSH_CACHE
       *    FLUSH_CACHE_EXT
       *    SMART error logging
       *    SMART self-test
       *    Media Card Pass-Through
       *    General Purpose Logging feature set
       *    64-bit World wide name
            Write-Read-Verify feature set
       *    WRITE_UNCORRECTABLE_EXT command
       *    {READ,WRITE}_DMA_EXT_GPL commands
       *    Segmented DOWNLOAD_MICROCODE
       *    Gen1 signaling speed (1.5Gb/s)
       *    Gen2 signaling speed (3.0Gb/s)
       *    Native Command Queueing (NCQ)
       *    Phy event counters
            Device-initiated interface power management
       *    Software settings preservation
       *    SMART Command Transport (SCT) feature set
       *    SCT Read/Write Long (AC1), obsolete
       *    SCT Error Recovery Control (AC3)
       *    SCT Features Control (AC4)
       *    SCT Data Tables (AC5)
            unknown 206[12] (vendor specific)
Security: 
    Master password revision code = 65534
        supported
    not    enabled
    not    locked
    not    frozen
    not    expired: security count
        supported: enhanced erase
    94min for SECURITY ERASE UNIT. 94min for ENHANCED SECURITY ERASE UNIT. 
Logical Unit WWN Device Identifier: 5000c50027e19621
    NAA        : 5
    IEEE OUI    : 000c50
    Unique ID    : 027e19621
Checksum: correct


Code: 
humax# smartctl -a /dev/sdb
smartctl 6.4 2015-06-04 r4109 [7405b0-smp-linux-2.6.18-7.1] (local build)
Copyright (C) 2002-15, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Pipeline HD 5900.2
Device Model:     ST3500312CS
Serial Number:   
LU WWN Device Id: 5 000c50 027e19621
Firmware Version: SC13
User Capacity:    500,107,862,016 bytes [500 GB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    5900 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 2.6, 3.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Sun Aug  2 10:05:04 2020 BST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
See vendor-specific Attribute list for marginal Attributes.

General SMART Values:
Offline data collection status:  (0x00)    Offline data collection activity
                    was never started.
                    Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)    The previous self-test routine completed
                    without error or no self-test has ever
                    been run.
Total time to complete Offline
data collection:         (  623) seconds.
Offline data collection
capabilities:              (0x73) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    No Offline surface scan supported.
                    Self-test supported.
                    Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine
recommended polling time:      (   1) minutes.
Extended self-test routine
recommended polling time:      ( 111) minutes.
Conveyance self-test routine
recommended polling time:      (   2) minutes.
SCT capabilities:            (0x103b)    SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.
 
Last edited:
So I found this (SeaChest)
https://www.seagate.com/gb/en/support/software/seachest/
http://support.seagate.com/seachest/SeaChest_Combo_UserGuides.html#_smart
there is this nugget of info. One of the arguments is
Code: 
...
    --phySpeed [0 | 1 | 2 | 3 | 4 | 5] (Seagate Only)
        Use this option to change the PHY speed to a new maximum value.
        This change persists over power cycles and resets. On SAS, this
        option will set all phys to the specified speed unless the
        --sasPhy option is given to select a specific phy.

        0 - allow full negotiation (default drive behavior)
        1 - allow negotiation up to 1.5Gb/s
        2 - allow negotiation up to 3.0Gb/s
        3 - allow negotiation up to 6.0Gb/s
        4 - allow negotiation up to 12.0Gb/s (SAS Only)
        5 - allow negotiation up to 22.5Gb/s (SAS Only)

Maybe someone with one of those drives can try it out? I assume it should be on SATA attached to PC.
Obviously I don't know if it will work, how dangerous it is, how easy it it. So be careful and only try it on a drive you don't mind losing data/scrap etc.
But it does look interesting.

So try something like
Linux
sudo SeaChest_Basics -d /dev/sdb --phySpeed 0
Windows
SeaChest_Basics -d PD0 --phySpeed 0

If zero doesn't work, try 2 - ie --phySpeed 2
 
Last edited:
I would think the right person to try it out is somebody who's tried installing a -012 into a HDR-FOX and discovered it doesn't work...
 
bottletop said:
So I found this (SeaChest)
Click to expand...
Why didn't I find that last night.

I've got a couple of -012 drives with nothing on them so I'll have a look later.

[Edit] Hmm. The Windows version is 64-bit and the machine I feel safe running it on is only 32-bit. Looks like the Linux bootable USB drive option is the way to go.
 
Last edited:
I've dug out a 250GB version of this drive which IIRC came from a non-Sky box. Date code 10455, Firmware SC13, P/N 9GW131-193.

SMART reports maximum transfer mode as SATA II 3.0Gb/s.

Is there a pattern here? Could -0nn indicate factory set to 1.5Gb/s, -1nn indicate full speed?
 
Went with the Linux option.

Both 500GB drives and the 250GB one that runs at 3Gb/s come back with 'Operation not supported by this device.'
 
Last edited:
bingbonglong said:
a third party seller and this looks the most likely:
Seagate Pipeline ST2000VM003 2TB SATA 6.0Gb/s [...] for £42.99 (described in "Host Interface" as "Serial ATA III")

These would appear to be my best options now.
If Pipeline really is best then I'll have to risk a third party seller. I suspect this is what @MattAnorak bought in this thread: (post 16) and his seems to have been OK (so far!).
If Skyhawks are OK then I'm more tempted to buy direct from Amazon.
Click to expand...

Yep, mine came from a 3rd party seller, fulfilled by Amazon. Just bought another one - no issues with them (touch wood!) - straight in the Humax and recognised without any additional legwork!

I can’t post links, but if you search Amazon for:

Seagate ST2000VM003 Pipeline HD 2 TB 3.5-Inch Internal Hard Drive - Black

Mine cost £48.96, says it should be £71.44.

Matt
 
MattAnorak said:
Yep, mine came from a 3rd party seller, fulfilled by Amazon. Just bought another one - no issues with them (touch wood!) - straight in the Humax and recognised without any additional legwork!

I can’t post links, but if you search Amazon for:

Seagate ST2000VM003 Pipeline HD 2 TB 3.5-Inch Internal Hard Drive - Black

Mine cost £48.96, says it should be £71.44.

Matt
Click to expand...
That looks like the one I got at the end of March. Worked straight off, no problem.
Currently says 13 left and "Dispatched from and sold by Zephyr UK." but when I got it it came from WEB-NF | Preise inkl. MwSt. in Germany.

This is my link to it, though as I'm logged in it might not work for others:
https://smile.amazon.co.uk/gp/product/B008B0RQ1C/ref=ppx_yo_dt_b_asin_title_o02_s00?ie=UTF8&psc=1
 
Black Hole said:
Shouldn't be a problem. The only limitation is newbies posting anything which parses as a URL.
Click to expand...
I meant logged into Amazon - I got to it via my order history. As such the link might include something connecting to my account and thus throw a 'not authorised' type of error if used by someone else. Hard for me to test for.
 
MikeSh said:
I meant logged into Amazon - I got to it via my order history. As such the link might include something connecting to my account and thus throw a 'not authorised' type of error if used by someone else. Hard for me to test for.
Click to expand...
Don't worry we won't order too much using your credit card details ;)
 
MikeSh said:
I meant logged into Amazon - I got to it via my order history. As such the link might include something connecting to my account and thus throw a 'not authorised' type of error if used by someone else. Hard for me to test for.
Click to expand...
Ah, right. What I would have done is truncate the URL from
Code: 
https://smile.amazon.co.uk/gp/product/B008B0RQ1C/ref=ppx_yo_dt_b_asin_title_o02_s00?ie=UTF8&psc=1
to
Code: 
https://smile.amazon.co.uk/gp/product/B008B0RQ1C

Ditto with eBay etc - kill anything including and after a "?".
 
Well, unless the OP's name is is the same as mine and he lives in the same postcode, there does not appear to be a problem.
 
bingbonglong said:
Thank you. I do intend to try to return the drive to Farnell.
Click to expand...
I feel rather guilty about this.

I've been dealing with CPC for years and in cases like this I find posting on their Facebook page gets a good response. Explain what the problem is - that these drives with an -012 and, as in your case, an -018 P/N suffix appear to be locked to SATA I 1.5Gb/s speed and not the SATA II 3Gb/s given.

If you don't want to then let me know and I'll do it.

[EDIT] I've taken the liberty of posting about this on CPC's Facebook page.
 
Last edited:
everthewatcher said:
Both 500GB drives and the 250GB one that runs at 3Gb/s come back with 'Operation not supported by this device.'
Click to expand...
A thought: As the problem with the original HDR drive is on the mechanical side, what happens if you swap the PCBs from the original to the SATA I 1.5Gb/s-limited drive? It seems to be a standard data recovery thing.
 
everthewatcher said:
what happens if you swap the PCBs from the original to the SATA I 1.5Gb/s-limited drive? It seems to be a standard data recovery thing.
Click to expand...
Neat idea, although when I tried to do something similar some years ago the PCBs were not physically compatible due to a redesign (even though it was nominally the same product).
 
everthewatcher said:
I feel rather guilty about this.
Click to expand...

Thank you, but there's no need for you to feel guilty, as far as I can see. This is CPC/Farnell's fault, not yours. I requested a return, which they accepted, and I've sent it back to them. I don't think I have the money back yet, but I hope that will come....
 
While I'm here I'll let you know that I've bought a Seagate Skyhawk from Amazon (see attached image). It was recognised immediately by the HDR-FOX-T2 and I was given the option to format it. So far everything has gone well. I will update here if I have any issues but it's looking good as an altenative to the Seagate Pipeline.
 

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