The end of analogue phone lines, how do I switch my aunt?

Black Hole said:
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I do not understand this "EE provides the type of broadband needed in your area". EE is a mobile company, BT provides the cabled stuff, OpenReach deals with the infrastructure. I know there are such things as 4G/5G routers, but the signal where I am is crap and that was one reason I kept the phone line – now alleviated by WiFi calling. If they are going to suggest no cable and a wireless router, I'm not going to be happy.
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They don't say what type of broadband EE will supply. Eg they do fibre, mobile and (soon) satellite. They may just keep you in ADSL and take over the service. Maybe ask for confirmation which specific one they're offering?
 
I'm fairly sure you'll just be converted to SoADSL (which is just the regular ADSL+PSTN voice service you have now but without the PSTN voice), with or without BT Digital Voice depending on which option you choose.
What are the relative charges?
 
It just seems to be the way BT are splitting their sub-businesses now. I'm with plusnet who are now positioned just as a broadband and mobile provider (assuming they continue with mobiles). The email service that historically came free with the broadband is all being migrated to a 3rd party (Greenby), who will, after a 2 year grace period, charge for it.

For exactly the same reasons BH gave ⬇️ I'm ditching the landline and(for the moment) staying with plusnet, but there are better deals purely in terms of charges, and of course depending what you requirements are in terms of speed, side-deals like TV packages, availability in your area, whether you want hybrid or full fibre (the latter apparently not yet available in my street) etc etc.

Black Hole said:
I can't see any benefit in keeping my phone line – the reasons I used to have are all gone, the loss of service if the power goes down being the final nail in its coffin. There is no longer any point (if there was a point before) in paying for something that is rarely used and more often than not a target for spammers.
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Edit: I meant to add that the information about EE was practically zero - all they say is you keep the landline (via VOIP obviously) and broadband at the same price I'm paying currently (in my case a rubbish deal as I went out of contract with plusnet for various reasons and am hence paying too much). No information about T&Cs, speed or speed guarantees, contracts, future price rises.... nothing.
 
prpr said:
I'm fairly sure you'll just be converted to SoADSL (which is just the regular ADSL+PSTN voice service you have now but without the PSTN voice), with or without BT Digital Voice depending on which option you choose.
What are the relative charges?
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No, there is no ADSL under EVAC it is strictly voice only. The broadband options are fibre to the cabinet VDSL/G.Fast, or fibre to the premises. This is why my boss's landline was converted to EVAC without asking him, as an exchange only line there is no cabinet and BT don't have any cabinets serving his road so from BT it's EVAC or nothing for him. Cambridge Fibre were stunned when the entire street signed up for their fibre, until my boss explained the situation to them.
 
Black Hole said:
Sure, but mobile is their basic bag.
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Not any more. EE are now BT's high end broadband provider eg if you want digital voice from BT you have to use EE. Plusnet are BT's low end broadband provider, but with them you can't get static IP, IPv6 or digital voice. You don't even get a firewall in the Plusnet router these days, which is why my parents are on Plusnet (my dad is cheap) but using a router I supplied and configured so it has a firewall, and VOIP for the phone from Andrews & Arnold.
 
Wildebeest said:
future price rises....
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They'll stiff you every March by another £4 a month relative to the previous price, and they'll do this for 2 years, and you can't get out of it. F***ing outrageous. They were criticised for the inflation+3.9% stuff prior to this and then brought this in (originally +£3 a month), which is a whole lot worse when you work out the figures.
Massive inflation busting price rises - I really don't know how they get away with it.

Mind you, I visited one of my cousins the other day (both of them are 80+ and both quite unwell) and was told Virgin had just put their price up from £75/month to £99/month, including phone, broadband and TV (with sport and films which they aren't interested in) - I was astounded.
 
Owen Smith said:
Plusnet are BT's low end broadband provider, but with them you can't get static IP
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"Can't get any more" - I have one, but it's a long-standing account.
IPv6
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There has been a trial ongoing for years and some people have got it through that, but I think it is still generally not available. They are rumoured to be launching it in a month or two, but that answer's the same every time anybody asks.
or digital voice.
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I ditched my landline there and just use an outgoing only VoIP (but mostly use the mobile, as it's free on the plan). I kept the other one via A&A to keep hold of the number.
You don't even get a firewall in the Plusnet router these days
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I can't see how anything can function without. I've never used an ISP modem/router in my life (but I have two sitting in the boxes they were delivered in doing nothing).
 
I wonder how BT got past the monopolies commission, they also recently got their hands on Talktalk. I only just took on a 2 year contract in August that includes my landline with 65mbs broadband for £22 a month but I have to phone them every 3 months to get the £5 a month discount applied from the £27 fee. I am not expecting a smooth transition as I have had issues with BT before and vowed never again.
 
prpr said:
They'll stiff you every March by another £4 a month relative to the previous price, and they'll do this for 2 years, and you can't get out of it. F***ing outrageous. They were criticised for the inflation+3.9% stuff prior to this and then brought this in (originally +£3 a month), which is a whole lot worse when you work out the figures.
Massive inflation busting price rises - I really don't know how they get away with it.

Mind you, I visited one of my cousins the other day (both of them are 80+ and both quite unwell) and was told Virgin had just put their price up from £75/month to £99/month, including phone, broadband and TV (with sport and films which they aren't interested in) - I was astounded.
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Talktalk always offered a deal for a little more that guaranteed no increases for the duration of the contract, iirc it cost £2 a month extra which I always took, hopefully BT will honour that
 
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