No, just rechecked. The first one is the one I posted above but the second had my username and a password. But I didn't see the second one in Outlook. I am now on my lappy and use webmail for gmail.
Bit confusing really as I hit the Lost Password button three times altogether and was thus bombarded (later) with reset emails.And I was confused. Nothing new there then.
One of my elderly friends was set up with Outlook by her boys - but it quite happily hides emails (particularly ones from me) where even I can't find them.
I've set her up with TeamViewer - she can start it up with a desktop icon I've labelled "SOS", ring/text me the random pass code, and then I can virtual-desktop from home and sort out whatever might be the current problem (hopefully).
I use TeamViewer with my son, daughter and mate.
Much easier than repeatedly asking them questions about what they see on the screen.
I was going to investigate the email thing, but can't really be assed.
I only use outlook on my main computer so that I have a local copy of all emails, having filtered the unwanted ones with webmail.
The problem that I was having with My Humax was one of not reading the efing email properly.