replacing hard disk


New Member
Perfect - thanks everyone for the replies. the drive should be here tomorrow (I was a little confused and thought it would be here todaym but I'd ordered it just after midnight, so naturally it said tomorrow!). I'll get a snapshot of the SMART status and let you all know how it goes.


New Member
Thank you, guys for your help. Hard drive arrived yesterday and I've just put it in. No problems whatsoever, recognised straight away and the Humax asked me if I wanted to format. It took a couple of minutes but it did it and the result is 2Tb total size, 1802.7Gb available, 20Gb used, 197.1Gb reserved (not sure why it's reserving 200Gb).

The date of manufacture looks like September 2017, and the SMART stats (below) seem to say that this is a brand new drive:

HumaxPlayroom# smartctl -a /dev/sdb
smartctl 6.4 2015-06-04 r4109 [7405b0-smp-linux-2.6.18-7.1] (local build)
Copyright (C) 2002-15, Bruce Allen, Christian Franke,

Model Family: Seagate Video 3.5 HDD
Device Model: ST2000VM003-1ET164
Serial Number: Z521MKB0
LU WWN Device Id: 5 000c50 0a30b9e66
Firmware Version: SC13
User Capacity: 2,000,398,934,016 bytes [2.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 5900 rpm
Form Factor: 3.5 inches
Device is: In smartctl database [for details use: -P show]
ATA Version is: ACS-2, ACS-3 T13/2161-D revision 3b
SATA Version is: SATA 3.1, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is: Sat Jan 2 00:13:34 1971 GMT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 97) seconds.
Offline data collection
capabilities: (0x73) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
No Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 250) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x10b9) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
1 Raw_Read_Error_Rate 0x000f 100 100 006 Pre-fail Always - 50872
3 Spin_Up_Time 0x0003 099 099 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 2
5 Reallocated_Sector_Ct 0x0033 100 100 010 Pre-fail Always - 0
7 Seek_Error_Rate 0x000f 100 253 030 Pre-fail Always - 30072
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 0
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 2
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0
188 Command_Timeout 0x0032 100 100 000 Old_age Always - 0
189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 073 073 045 Old_age Always - 27 (Min/Max 22/27)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 2
193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 2
194 Temperature_Celsius 0x0022 027 040 000 Old_age Always - 27 (0 22 0 0 0)
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
No self-tests have been logged. [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

What's with the 200Gb reserved? Is this normal - and can I get it back?


Black Hole

May contain traces of nut
The hardest part is buying the right drive.
Unlike here:
Ive installed the new HDD (500GB, CS29474 from CPC as suggested by @everthewatcher earlier in the thread).
When I power on the device, I get my TV picture and my TV guide, but there's no automatic option to do any formatting.

When I press MEDIA on the handset, nothing happens.
If I go to its IP address on a web broswer it says "The system is initialising". That page keeps reloading and eventually it gives up and says "no hard disk is detected".
If I try to do Menu >> Settings >> System >> Data Storage >> Format Storage, I can't select Data Storage because it's greyed out.

Looks like it's not detecting the HDD.

Can anyone make any suggestions? Thank you for any help you can offer.


Super Moderator
Staff member
The date of manufacture looks like September 2017, and the SMART stats (below) seem to say that this is a brand new drive:
How are you distinguishing between a new drive and one that might have had its SMART data wiped? However a 2017 manufacture date suggests it can't have done more than about 15,000 hours max and probably less.


New Member
I took it that the counters are real. The disk looks new, no marks or scratches. Fully sealed and direct from Amazon, not a 3rd party seller. Either way, it’s better than what was in there :)


Well-Knwοn Мember
Either way, it’s better than what was in there :)
Which is what counts. ☺

Fully sealed and direct from Amazon, not a 3rd party seller.
I haven't seen this drive sold by Amazon for the best part of a year. There have been some with the same price tag as yours being sold by a 3rd party seller. Are you saying that you also bought it from Amazon and that it wasn't just fulfilled by Amazon?


New Member
Ah, yes, it was fulfilled by Amazon, but sold by Abel-TV Handels GmbH.
It came straight from the Amazon warehouse up the road from me by the looks of things, as it arrived next day.
Just ordered another one for my other identical HDR T2.


Active Member
Apparently Amazon uses some sort of machine learning to pre-order third-party products into its warehouses so that the predicted demand can be fulfilled directly. Then they came for your electronic doorbells. Then they came for Sarah Conner ...