Random factory resets

J90nty

New Member
Good afternoon.

First post here. Please forgive my noob-ness. I tried using the Search tool but with little success. Happy for someone to suggest where perhaps I went wrong?

My HDR Fox T2 has developed a frustrating condition. Upon start-up, I find it may have performed a factory reset. Previous recordings remain but the box wants to walk me through initial setup and scan for channels. The recording schedule is again fresh.

I'm running custom FW 3.13. This is still present following the box's setup steps as too are settings of various packages I have installed. The recording schedule I simply restore (manually) from a backup saved by the auto-schedule-restore package.

How often does it do this reset? It's hard to tell but seems like every 2 or 3 weeks. Any other issues? Not really but on rare occasions - and having adjusted the volume - the volume bar may remain stuck on the screen (needing a hard power off/on) until the next time. I've recently removed disable-ota just in case it was causing the problem? Straws and clutching.

I wonder if the web interface may have an error log or similar that could help? I've looked but cannot seem to find anything. Which is why I thought I'd ask you lovely people :)

Best,

Jonty.
 
I tried using the Search tool but with little success. Happy for someone to suggest where perhaps I went wrong?
Instead of the site's search tool I tried using various variations using a search engine's site: function.
They almost all came up with a few examples but I didn't manage to identify one that was sweeping. Hardly surprising when you look at a few actual result examples as there are a lot of different ways to describe the symptoms.

Some of the examples returned were:
2014 https://hummy.tv/forum/threads/tuning-channel-groups-and-reservations-have-disappeared.5538/
2015 https://hummy.tv/forum/threads/random-installation-wizard.6075/
2017 https://hummy.tv/forum/threads/random-reset.7843/#post-110834
2019 https://hummy.tv/forum/threads/booted-to-wizard.9118/
2019 https://hummy.tv/forum/threads/random-factory-reset.9231/
2020 https://hummy.tv/forum/threads/box-resets-every-couple-of-weeks.9605/
2020 https://hummy.tv/forum/threads/remember-wifi-settings-after-random-reset.9704/
2021 https://hummy.tv/forum/threads/repeated-initial-startup-screen.10291/
2022 https://hummy.tv/forum/threads/humax-seems-to-have-done-a-factory-reset-all-on-its-own.10776/
2023 https://hummy.tv/forum/threads/stuck-wizzard.11135/
2024 https://hummy.tv/forum/threads/aaah-something-corrupted-after-unprogrammed-reset.11195/
2024 https://hummy.tv/forum/threads/hdr-t2-with-custom-fw-3-13-keeps-losing-setup.11255/
2024 https://hummy.tv/forum/threads/fox-...and-now-remote-scheduling-epg-is-blank.11307/
2024 https://hummy.tv/forum/threads/fox-t2-display-wizzard.11389/
 
You could try installing the System Flush image (just like a firmware installation). The link is on the Wiki on the Firmware Downloads page.
You'll have to re-setup again. Any package with settings stored in flash will need re-installing and re-configuring, so you'll need to run the fix-flash-packages diagnostic afterwards.
It would be nice to know if this works. I think the last person who this was suggested to never bothered reporting back.
 
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